Infinx Senior CSA salaries in Mumbai

Likes

There is nothing to like you about INFINIX except salary but only for experience one.

Dislikes

There are several process in INFINIX but if you hired for SIMON MED IMAGING (SMI) then following actions will be taken against you. 1. Target is above 40 and if you do not acheive your target then they will put you in QIP. 2. After QIP still you did not achieve your target on daily basis then you will be going to PIP. 3.Then after direct separation without any reason just because they are hiring fresher candidates who are ready to work at 17k. So why they will pay 40k to us ? 4. If you do not achieve you daily target then you will have to extend your shifts by 4 hours daily. 5. Extension hours will not pe paid. 6.There are very limited access of portal and we need to request very badly to get the access of any portal. 7.Error will be given on appeal format and for very nonsense reasons just because Quality doesn’t know how to audit the cases. 8. There is no MIS team in INFINIX. 9. There is no WFM team in INFINIX. 10. Cab facility is also very poor. Your logout time is 3 AM and you will get cab by 4 or 4.45 AM and daily you have to book OLA or UBER. Read carefully before choosing INFINIX.

Likes

nothing horrible experience

Dislikes

management, no proper training provided, no job security, no hike in salary even after handwork, lots of politics, pathetic work environment, preference given to women just bcoz of good looks & expecting something from girls in return,

Likes

...ealthcare. The work pressure will be high because your dealing with health care. Fresher salary is very very less and increment is totally based on work which is good but the increment process is very tough like very less holiday should be taken monthly, target should be 100%, monthly assessment test. "NO HOLIDAY FOR INDIAN FESTIVAL" even national holiday also they follow U.S holiday which is very less. This only applies to when your working for U.S Client. And normal jobs like coding, H.R, accountant I don't know very well. But the people are good I was very lucky that I met with good people at work for my first job.

Dislikes

Salary and Holidays you are dealing with BPO work remember that holidays are given based on U.S holiday even national hoiday.

Likes

From what I have gathered, working at Infinx offers a unique opportunity for professional growth and recognition. I am particularly drawn to the prospect of showcasing my skills to my managers and receiving appreciation for my contributions. Additionally, the chance to develop myself further and potentially move up to a leadership role is incredibly appealing. I would appreciate the opportunity to discuss any potential openings within your organization and how my skills and experience could align with the goals of Infinx.

Dislikes

Some user's feel that compensation (salary, bonuses, benefits) is not competitive enough compared to industry standards or doesn't match the amount of work expected. Also, many supervisors are unable to avail their entitled leaves due to the demanding nature of their work responsibilities. As a result, they are losing out on their accumulated leaves and are also not receiving compensation in the form of overtime for their extra workload. I would like to suggest that we work closely with the payroll department to address this issue and find a solution that is fair to all parties involved. As per company policy, supervisors are allowed to carry forward a maximum of 60 unused leaves to the following year. Any leaves in excess of this limit will unfortunately lapse. I believe that by addressing this issue proactively, we can ensure that our supervisors are able to maintain a healthy work-life balance and are duly compensated for their hard work and dedication.

Likes

I Like most of the thinks like, Support from hight level or Management, Drop Facility, On Time Salary.

Dislikes

1. Need to higher or Onboard a proper candidate. Like most of new joiner or trainee are resign there position after 10-15 day & some are abscond with 1 month. 2. Make sure Infinx will provide a Good Increment on Annual Increment & give Diwali Sweets as well