Infinx Senior Service Desk Engineer Reviews

Likes

Work life balance Job security Skill development Work satisfaction Company culture

Dislikes

Nothing Nothing Nothing Nothing Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Ive had a wonderful experience working with INFINX. The management is supportive, the team is collaborative, and there’s a strong focus on professional growth. The company values innovation and encourages new ideas, making it an exciting place to work. Additionally, the work-life balance is great, and the overall culture is inclusive and welcoming. I truly feel valued here and would highly recommend INFINX to anyone looking for a fulfilling career!...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Policies, no self development if a employee.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Pre auth and eligibility

Dislikes

It's ok well

Dislikes

Likes

Good communication between seniors and new employees

Dislikes

Promotion stagnation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company environments

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good

Work Details

Work policy: Work from home optional

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as such but it helped me to groom my skills

Dislikes

There are many things but the most important is there upper management is pathetic.

Work Details

Work policy: It depends on manager

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only supervisors are friendly that's it, other than that nothing is most likely to be.

Dislikes

Give and take is not there. Work more and get less . Even after giving alot of time and efforts no returns from the company and very basic appreciation.

Work Details

Work policy: You have to work from office or you can do wfh if permitted

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Internal politics.....favourism.....if launch any complaint to any senior than there will be no action.... HR and management have mutual understanding they support each other for survival.....bad very bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The work life balance is good as I was doing work from. You will not enhance any skill except for U.S healthcare. The work pressure will be high because your dealing with health care. Fresher salary is very very less and increment is totally based on work which is good but the increment process is very tough like very less holiday should be taken monthly, target should be 100%, monthly assessment test. "NO HOLIDAY FOR INDIAN FESTIVAL" even national holiday also they follow U.S holiday which is very less. This only applies to when your working for U.S Client. And normal jobs like coding, H.R, accountant I don't know very well. But the people are good I was very lucky that I met with good people at work for my first job....Read More

Dislikes

Salary and Holidays you are dealing with BPO work remember that holidays are given based on U.S holiday even national hoiday.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

From what I have gathered, working at Infinx offers a unique opportunity for professional growth and recognition. I am particularly drawn to the prospect of showcasing my skills to my managers and receiving appreciation for my contributions. Additionally, the chance to develop myself further and potentially move up to a leadership role is incredibly appealing. I would appreciate the opportunity to discuss any potential openings within your organization and how my skills and experience could align with the goals of Infinx....Read More

Dislikes

Some user's feel that compensation (salary, bonuses, benefits) is not competitive enough compared to industry standards or doesn't match the amount of work expected. Also, many supervisors are unable to avail their entitled leaves due to the demanding nature of their work responsibilities. As a result, they are losing out on their accumulated leaves and are also not receiving compensation in the form of overtime for their extra workload. I would like to suggest that we work closely with the payroll department to address this issue and find a solution that is fair to all parties involved. As per company policy, supervisors are allowed to carry forward a maximum of 60 unused leaves to the following year. Any leaves in excess of this limit will unfortunately lapse. I believe that by addressing this issue proactively, we can ensure that our supervisors are able to maintain a healthy work-life balance and are duly compensated for their hard work and dedication....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I have been working here since 2016. From that day Iam happy with my organization and it gave me lot of support from colleagues and Infinx provided us to learn lot of new courses witch is very useful to my career.. Good place to work with job security..

Dislikes

None

Work Details

Work days: Monday to Saturday

Likes

Infinx offers a fantastic work environment with ample opportunities for growth and innovation. The leadership is supportive, and the culture fosters collaboration and continuous learning. A great place to work for anyone looking to advance their career.

Dislikes

there is room for improvement in streamlining communication across teams and addressing work-life balance concerns during peak periods.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The IJP policy recently changed and allows band corrections for newly promoted people

Dislikes

Policies change overnight and leaves get cancelled at the last moment, hard to maintain work life balance, especially for married women. Work from home is not available for all

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.