INFINIX Customer Care Executive salaries in Mumbai

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Partiality is the culture in Infinix those peoples who are good with HR and higher management they only can grow, hardwork is not required

Dislikes

If you are working hard then you are stupid here but you are not working 100% but you are having good connection with higher authorities in this organisation then you will for sure get the incentive and performance awards for sure and employee of the year as well so if u r in this organisation do make good connections with higher authorities if u work hard this place is not for you.

Likes

Great place to work,I’ve almost spent 2.5 years of my life with infinix.i really appreciate each and everything i have experienced with infinix.to me infinix was like my family im really thankful that i got apportunity to work with such a good company and now at this point of time I really want to thank some of my supervisors soniv yadav shafi momin tushar poojari and last but not least my manager ashfaque from bottom of my heart i want to thank you all thanks for mentoring me thanks for teaching me thanks for helping me out. I hope that someday in future that again infinix will let me be part of company. Thank you so much,goodbye

Dislikes

To be honest I don’t dislike anything expect that admin vijay shinde ( I don’t know what he thinks of himself,I don’t like his way of talking to employees and he was the only reason that I left infinix otherwise I won’t)

Likes

Nothing

Dislikes

1. Orthodox 2. Family operated 3. Behave like Juicer 4. Never get appreciation from seniors 5. Use and throw 6. Unethical HR 7. No Job security 8. Exploit you in every role without paying any annual hikes 9. Ready to face govt Income tax raid