Infinite Computer Solutions Customer Success, Service & Operations Department Salaries in Pune

Likes

To be honest there is nothing to like about, except for the location which is away from the city.

Dislikes

1. The salary structure is crazy, the ctc would be high and in-hand would be something else, you would keep regretting everyday on why you joined in the first place 2.The new process, Turbify it's really bad, the product prices are doubled and many of the customers are frustrated and end up shifting to a different provider. 3. Management(Manager, AM) is a joke, they get paid higher come to chill and put pressure on the agents and go. Team Leaders with experience are good, while the team leaders who were hired only coz they have many years experience working as an agents are like lost kids who do not know what to do, they do not even know how to manage a team,the basic skills an agent can handle the team far better. 4. Lot of favoritism , 5. And forget about your leaves, coz even if u beg and cry or die they would not give you one.No sudden serious emergency leaves. And in case of a planned leaves only expect it to be given the time they like. 5. You cannot voice out, you get noted by the management and HR. Management only supports their own. 6. There is no hope for the process and also the management, gets worse each day. 7. As a fresher I would suggest you not to join here as it just gives you a bad experience.

Likes

No pressure Good salary

Dislikes

Manger is worst Unnecessary attitude and don't know how to behave with agents would like to mention the name shalom the worst person i have ever met OMG he is such a waste person full of favourism to some of the girls and team leaders are worst overall a worst process company is good but the process is waste

Likes

The only thing good about the company is it pays on the salary day

Dislikes

Too many of them, overall wasted my time being here. If you are looking at your personal development then this is not the place, they only make tall claims. I will definitely not recommend Infinite as it will limit your career.

Likes

Really I have good experience in ICS Like in time salary & settlement Still I am interested

Dislikes

But business operations manager was worst person Mr. Raghavendra Yaichur When I lost my job in client location IBM He is not supporting & not respond my message & call

Likes

Only positive thing is salary on time. Don't think itvthatvsalary is good here, whatever they fix for you at joining, you will get it on time. No increments thereafter. 0% hikes

Dislikes

No salary increments, 0% hikes tgey give saying you already have the best ctc. No worklife balance .