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Reported to State Head ( Mr Dhiraj sasar) Daily updates from Sales Executive and Collection Executive. Follow ups with customers Handling all the customer issue from the sales executive and collection executive. Co-coordinating with bank representatives for loan. Regular visits to showroom for handling dealer's issue with bank process Developing productivity relationship with showroom. Regular update disbursement of all customer and giving to the all customer payment advice in showroom. Communication with corporate showroom for event management. Handling the Collection department of PCMC branch with team of six Collections executive and one Credit executive for two wheeler loans Repo to Collection operation Coordinated with collection executive and Credit executive to resolve cases though suitable solution within TAD time. Preparing daily basis MIS Report and sending to SCV at pune. Performing field visit on high value, disputes and problematic customers, taking responsibility for ensuring legal, Sec-138 and Arbitration Notifying. Conduct Branch visit once or twice in a month, allocation and review of cases on daily basis, capacity planning and provide system support to Collection executive and credit executive. Handling Responsibility for maintain CMS (collection management system) and DCR (daily collection report) of Collection executive and Credit executive as well as monitoring VCP (visit contact payment).
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