Indusind Marketing & Financial Services Customer Service Manager salaries in India

Likes

Reported to State Head ( Mr Dhiraj sasar)  Daily updates from Sales Executive and Collection Executive.  Follow ups with customers  Handling all the customer issue from the sales executive and collection executive.  Co-coordinating with bank representatives for loan.  Regular visits to showroom for handling dealer's issue with bank process  Developing productivity relationship with showroom.  Regular update disbursement of all customer and giving to the all customer payment advice in showroom.  Communication with corporate showroom for event management.  Handling the Collection department of PCMC branch with team of six Collections executive and one Credit executive for two wheeler loans Repo to Collection operation  Coordinated with collection executive and Credit executive to resolve cases though suitable solution within  TAD time. Preparing daily basis MIS Report and sending to SCV at pune.  Performing field visit on high value, disputes and problematic customers, taking responsibility for ensuring  legal, Sec-138 and Arbitration Notifying.  Conduct Branch visit once or twice in a month, allocation and review of cases on daily basis, capacity  planning and provide system support to Collection executive and credit executive.  Handling Responsibility for maintain CMS (collection management system) and DCR (daily collection report) of Collection executive and Credit executive as well as monitoring VCP (visit contact payment).

Dislikes

Salary changed like work

Likes

...agement is transparent.there is a huge cafeteria and gaming arcade for chilling. Company policies are good,a appraisal are fair and they give good Salary hike and bonus every year.

Dislikes

Career growth is Slow

Likes

Good work environment and culture Teammates are supportive and the management is transparent. Therea is huge cafeteria and gaming arcade for chilling .company policies are good

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow

Likes

Good work environment and culture. Teammates are supportive.

Dislikes

...e to follow up for reminding about theit work even you finished from your end. You have to aloso remind your HR or Manager for your first salary. There is a lot of politics. Salary is decent but career growth is nothing.

Likes

I dislike working at INDUSIND MARKETING AND FINANCIAL SERVICES.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. On the job training is not given to new joinees.