InterGlobe Aviation Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

I am thankful for the opportunity given by the company to me, I started my career as Trainee and they confirmed me as permanent employee of the company soon after 6 month of probation period. I used to give my 100 percent at work and used to stay back help my colleagues when they were out of Man power at work, I used sacrifice my off's and report for overtime at shift when ever they wanted my help at work. I was recognized by the company and I was awarded for my dedication and I was picked by the company whenever they wanted to train someone on different certification to guide rest of the employee of my department. I was truly inspired by the great gesture of the company towards me and my career. I learnt from the scratch and every year without disappointment company used to promote me to the next level and I had an opportunity to work with my super senior in the same role. I was extremely happy for all the good gesture company shown and rewarded me which second thought in their mind. If you want to build a career in Aviation IndiGo Airline is the right choice there is no doubt in that, if you survive the pressure at work in IndiGo you can survive in anyother airlines in the world.

Dislikes

Here comes the negative side of the airline, it is really sad to see a graduate is been recruited for the pay of 15k as salary for the starting stage that is Officer level, though promotion happens frequently pay moves like snail. I started my career for a salary of 10k per month. Freshers are been fooled by company when HR understands that the candidate is desperate to join he utilizes the chances and quotes lesser than the actual amount. If you are experienced HR gives two options whether you want position or salary hike. HR plays around with the candidate and maximum fools them later after joining from your other colleagues you will come to know there are alot of difference in you CTC. IndiGo payscale and slab are totally unique and they hide alot of things from the candidates and maximum they try to recruit in low pay scale slab so that they do cost cutting for the company and by doing this HR shows that he saved alot of money for the company he get paid higher for this contribution. The management team are least bothered about its employees and they don't hike anything instead they share among themselves. During monthly R&R with HR I had asked the HR stating sir when can we expect good hike in the salary since for years there is only fixed low pay slab he replied work hard for the company and for the company to survive in the upcoming days we have lowered the pay scale and utilizing the money to buy aircrafts for the company so that your upcoming generations can still work for the company. I came to know that there won't be any change in the company so called higher heads all enjoying by just sitting in the A/C cabin wherein here we are rigorously work day and night are not been benefited. Poor Management Team

Likes

Probably it's only the work that I can get to learn and skills to grind at highest pressure which enables proactive and fast pace work habits.

Dislikes

No promotions, no salary, no sleep, no peace, nothing, no humanity, no pity, not an employee orientated, ultimately nothing.

Likes

It's a stable work environment and job safety is pretty much guaranteed even during critical times. SLT benefit is a decent perk.

Dislikes

...h prospect is very low, need to stay for longer time to be promoted in the role. Compensation is average.

Likes

Salary comes on time only thing I liked

Dislikes

Many.. no job security.. over pressure on the staff.. would never like to work with IndiGo again.. just laid me off and many other staff and this put a black spot on my career.. still struggling for a job since January

Likes

I liked the working culture of the company The benefits of Indigo was we can fly to the destinations wherever we operate throughout the world, by paying only the Airport Tax Charges as a Fare. I would love to mention that as a top priority

Dislikes

There wasn't much growth on this career and the salary was not to the expected level