Indian Oil Corporation Customer Success, Service & Operations Department Salaries in New Delhi

Likes

Only Salary & Perks

Dislikes

Everything other than salaries are worst as per my experience. Work culture is terrible with bad office politics, behavior of boss is pathetic treating young joiner worst than the servants putting up a huge pressure all the time , insulting and scolding almost everyday in the office in front of stuff and workers giving threats of taking disciplinary actions even though I could hardly remember any day I got back from office working after 8 hours. Overall everyday they have created an atmosphere of terror in the office. I feel like exploited in the office politics everyday. I had to work 101to 12 hours from Monday to Saturday or in some week got called in Sunday also.HR are very deceptive all the time speaking in a tone that they will stand by you but at the end they will stab you from behind. Very bad experience.

Likes

Company is overall great and i like the way the process there work . Work load is neutral not very hardworking but they made my personality developed because i worked hard to gain more and more knowledge and i think I got it but there is always a lot to learn .

Dislikes

Just there salary they provide to trainee according to there work load.

Likes

...ard your skill and innovation. Best infra and training for your personal growth. Best compensation, work life balance, career growth and job security.

Dislikes

Less clear policies and Long hierarchy which delays decision. Political interference being public face of organisation.

Likes

...zed policies and well defined delegation of authority Training opportunities Decent salary and perks, job security, Multi discipline opportunities by way of job rotation across departments A highly acclaimed Medical Expenses reimbursement and company sponsored hospitalization.

Dislikes

Performance appraisal system in spite of being open, with a three tier architecture has lot of subjectivity at the third level where it gets downgraded. Favouritism and nepotism creeps in. Unionised workmen are pampered and management does not address indiscipline as they should. This leads to a situation where the supervising officer is at their mercy and leads to a very frustrating work environment in the field units. An officer needs to be very strong mentally, and should have an never say die attitude to keep this group under control. The Industrial Relations department of the company does not play its role properly in curbing the unethical practices indulged into by this group of unionised workmen. They buy peace most of the time, thereby the outside world perceives that the company does not have any Industrial unrest

Likes

Good salary for freshers Great allowances for furniture, mobile and laptops Superb Medical benefits Job security is best in the industry Diverse working exposure in refineries Townships for employees

Dislikes

Remote/ Hardship working locations for refineries Poor work life balance for refineries Hard collar job Career growth is subject to satisfaction of bosses Heavy work loads in few large refineries