Indian Bank Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Salary and allowances are decent. And if you are lucky enough to get a good manager, you life will be good.

Dislikes

Extremely bad work culture. Huge burden of targets, even new joinees are not spared! They won't give you an opportunity to learn, they only care about their business figures! Bad postings in unlivable rural areas. Yes perks and allowances are good, but often times you have to beg them to get those. Corrupt practices undertaken by HRM section, people of certain communities are given preference over the other. And if you dare to raise your voice against such injustice, you will be harassed even more.

Likes

Job security, good pay, ability to gain knowledge and connections.

Dislikes

Impossible targets, harassing in meeting stating transfers, expecting to work overtime even on holidays, unapproachable and unheedful HR personnel.

Likes

Salary in PSBs is the only thing you can term as a positive.

Dislikes

Work life balance is non existent. Management will bluntly put it that they do not care about your health or mental condition. Targets are unrealistic and everybody is out to pressurize branches as much possible, even encouraging unethical and fraudulent practices. HR is non existent. You will be forced to work long hours to satisfy the ego of the management. Join at your own risk.

Likes

...f diversified roles in various verticals along different geographical locations.The employees enjoy several Perks and allowances alongside their salary.It has a great job security and social status too.

Dislikes

The job can be a bit monotonus and repetitive at times. The salary is decent at first but the growth is stagnant after a time period. The far off rural postings brings several challenges and hardships too. The transfers are frequent.

Likes

Job Safety, health insurance, decent salary. Simple Interest on loans for staff and 1% higher interest for staff on deposits.

Dislikes

Promotion is based on buttering GMs and seniors. Promotion interview marks are noted in pencil and then changed once it reached corporate office based on above criterion. Very few specialist officers are given promotion, preference if only for POs; DO NOT join as specialist officer if you are looking for career growth. Random transferring away from home. Branch Managers are excessively pressurized.