IIFL Finance Customer Service Manager Salaries by 6 Employees (Updated 2025)

4 - 9 years exp.

₹4.2 Lakhs - ₹7 Lakhs

Low Confidence

Salary of majority employees

13% less than the average Customer Service Manager Salary in NBFC Companies for 4 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 4 - 9 years exp. (4 salaries)	₹4.2 L/yr - ₹7 L/yr
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BFSI, Investments & Trading Customer Service Manager Salary 7 - 9 years exp. (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.4 L/yr

Last Updated: 21 Apr 2024

Companies similar to IIFL Finance for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Kotak Securities Customer Service Manager Salary 0 - 8 years exp. (4 salaries)	₹3 L/yr - ₹4.4 L/yr 28% less
ICICI Securities Customer Service Manager Salary 3 - 11 years exp. (23 salaries)	₹3.9 L/yr - ₹8.3 L/yr 25% more
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Sharekhan Customer Service Manager Salary 5 - 9 years exp. (3 salaries)	₹2 L/yr - ₹4.6 L/yr 43% less
Angel One Customer Service Manager Salary 0 - 5 years exp. (20 salaries)	₹2 L/yr - ₹3.2 L/yr 46% less
Motilal Oswal Financial Services Customer Service Manager Salary 1 - 15 years exp. (5 salaries)	₹3 L/yr - ₹6 L/yr 19% less
Edelweiss Customer Service Manager Salary 7 - 16 years exp. (6 salaries)	₹7.8 L/yr - ₹10.8 L/yr 72% more
Axis Direct Customer Service Manager Salary 8 - 10 years exp. (4 salaries)	₹3.1 L/yr - ₹10.1 L/yr 11% more
Reliance Securities Customer Service Manager Salary 3 - 13 years exp. (5 salaries)	₹2.5 L/yr - ₹4 L/yr 32% less
Mahindra Rural Housing Finance Customer Service Manager Salary 0 - 6 years exp. (59 salaries)	₹1.3 L/yr - ₹3.1 L/yr 58% less
Mahindra Finance Customer Service Manager Salary 1 - 8 years exp. (30 salaries)	₹1.8 L/yr - ₹4.5 L/yr 39% less
Aditya Birla Finance Customer Service Manager Salary 4 - 10 years exp. (25 salaries)	₹3.5 L/yr - ₹8.5 L/yr 11% more
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Bajaj Finance Customer Service Manager Salary 2 - 17 years exp. (17 salaries)	₹3.9 L/yr - ₹12.5 L/yr 43% more
SMFG India Credit Customer Service Manager Salary 0 - 12 years exp. (11 salaries)	₹2.1 L/yr - ₹7.1 L/yr 2% less
Tata Capital Customer Service Manager Salary 1 - 6 years exp. (6 salaries)	₹2.6 L/yr - ₹7 L/yr 19% less
HDB Financial Services Customer Service Manager Salary 2 - 12 years exp. (6 salaries)	₹2.1 L/yr - ₹6.5 L/yr 6% more
Muthoot Fincorp Customer Service Manager Salary 1 - 4 years exp. (5 salaries)	₹1 L/yr - ₹1.7 L/yr 68% less
Shriram Finance Customer Service Manager Salary 2 - 10 years exp. (5 salaries)	₹1.8 L/yr - ₹8.8 L/yr 7% more
Muthoot Finance Customer Service Manager Salary 2 - 4 years exp. (5 salaries)	₹2.5 L/yr - ₹5 L/yr 35% less
Poonawalla Fincorp Customer Service Manager Salary 12 - 18 years exp. (5 salaries)	₹5.1 L/yr - ₹8.3 L/yr 8% more
IDFC FIRST Bharat Customer Service Manager Salary 5 - 9 years exp. (4 salaries)	₹4.5 L/yr - ₹6 L/yr 18% more

Customer Service Manager salary at IIFL Finance ranges between ₹4.2 Lakhs to ₹7 Lakhs per year for employees with experience between 4 years to 9 years. Salary estimates are based on 6 latest salaries received from various employees of IIFL Finance.

Experience wise IIFL Finance Customer Service Manager salaries

Last Updated: 21 Apr 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹7 L/yr
5 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.8 L/yr
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6 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹8.9 L/yr
7 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹8.7 L/yr
8 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹8.5 L/yr
9 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹8.4 L/yr

View all

Similar Designation salaries in IIFL Finance

Customer Service Officer Salary

(18 salaries)

₹1.3 L/yr - ₹4 L/yr

Customer Service Associate Salary

(7 salaries)

₹1.8 L/yr - ₹3 L/yr

Customer Service Executive Salary

(67 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Relationship Manager Salary

(24 salaries)

₹1.2 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(4 salaries)

₹1.5 L/yr - ₹5.1 L/yr

Customer Care Executive Salary

(610 salaries)

₹1.2 L/yr - ₹3.8 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹3 L/yr

Branch Manager Salary

(994 salaries)

₹2.2 L/yr - ₹8 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹1.7 L/yr - ₹2.2 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Top skills at IIFL Finance for Customer Service Manager

Customer Service Management Customer Service Insurance Operations Life Insurance Insurance Operations Personality Development Complaint Handling Excel MIS Reporting Communication Escalations Training Complaint Management Policy Servicing

Salary related reviews for IIFL Finance

4.9

Rated by 2 employees for salary & benefits

Branch Manager in Dholka

Full Time

Other Department

3.0

• posted on 16 Nov 2024

1.0

for Salary and Benefits

Likes

Good scheams to serve customers

Skill development - Excellent

Dislikes

Giving low salary and huge pressure over work load more than salary. Hieringe from compitition with huge salary but not giving them who are wintage and loyal to the company.

Salary - Bad

+4 more

Branch Manager in Hyderabad / Secunderabad

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 31 Mar 2023

3.0

for Salary and Benefits

Likes

Value of positions, friendly nature with colleagues working areas,good customers at IIFL, salary intime credit employees,good service by employees for customers ,believed to customers iifl

Skill development - Excellent

+3 more

Dislikes

Some politics have in promotion s and grade changes, not completed in time eligible employees by promotions,no value for old employees ,some branches business depend by only some employees because future time face to problems company,zero walk-in some locations.some IRAs misuse job rules .

Job security - Poor

Deputy Manager in Mumbai

Full Time

Data Science & Analytics Department

3.0

• posted on 06 Sep 2023

1.0

for Salary and Benefits

Likes

...wth. Seniors are very rude and insensitive and careless... No work life balance. No salary promotions. No bonuses.. bonus are delayed with less %

Dislikes

Senior behaviour with junior

Salary - Bad

+5 more

Customer Care Executive in Faridabad

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 11 Oct 2021

5.0

for Salary and Benefits

Likes

Consider of employee and giving holidays some festivals good policies, good salary hike bonuses every year.

Salary - Excellent

+4 more

Dislikes

Company good but management bad. There's a lot of politics creating by some senior employees and miss behavior to new joinees and after resingn waiting period 2-3 months.

Branch Manager in Jaipur

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 10 Oct 2018

5.0

for Salary and Benefits

Likes

Salary,learning

Salary - Excellent

+2 more

Dislikes

Work pressure is high, manager do not have value of person, senior does not guide only need business that's it. Job is not secure , mentaly pressure given by senior, company and top management is best but over all not satisfactory.

Job security - Bad

+2 more

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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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IIFL Finance Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at IIFL Finance?

Customer Service Manager salary at IIFL Finance in India ranges between ₹4.2 Lakhs to ₹7.0 Lakhs for experience between 4 years to 9 years. According to our estimates it is 13% less than the average Customer Service Manager Salary in India. Salary estimates are based on 6 latest salaries received from various employees of IIFL Finance India.

How does the salary of a Customer Service Manager at IIFL Finance India compare with the average salary range for this job?

The average salary of a Customer Service Manager at IIFL Finance is 13% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at IIFL Finance?

Customer Service Management, Customer Service, Insurance Operations, Life Insurance and Insurance are some of the popular skills required to work as a Customer Service Manager at IIFL Finance India.

Which similar companies are paying more than IIFL Finance to a Customer Service Manager in India?

Edelweiss Customer Service Manager Salary - ₹7.8 Lakhs to ₹10.8 Lakhs per year
Bajaj Finance Customer Service Manager Salary - ₹3.9 Lakhs to ₹12.5 Lakhs per year
ICICI Securities Customer Service Manager Salary - ₹3.9 Lakhs to ₹8.3 Lakhs per year
IDFC FIRST Bharat Customer Service Manager Salary - ₹4.5 Lakhs to ₹6.0 Lakhs per year
Axis Direct Customer Service Manager Salary - ₹3.1 Lakhs to ₹10.1 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to IIFL Finance in India?

Aditya Birla Finance Customer Service Manager Salary - ₹3.5 Lakhs to ₹8.5 Lakhs per year
Poonawalla Fincorp Customer Service Manager Salary - ₹5.1 Lakhs to ₹8.3 Lakhs per year
Shriram Finance Customer Service Manager Salary - ₹1.8 Lakhs to ₹8.8 Lakhs per year
HDB Financial Services Customer Service Manager Salary - ₹2.1 Lakhs to ₹6.5 Lakhs per year
SMFG India Credit Customer Service Manager Salary - ₹2.1 Lakhs to ₹7.1 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at IIFL Finance in India?

The estimated take-home salary of a Customer Service Manager at IIFL Finance ranges between ₹38,079 per month to ₹39,273 per month in India. The take-home salary calculation is based on the average IIFL Finance Customer Service Manager salary in India which ranges between ₹4.2 Lakhs to ₹7.0 Lakhs per year for employees with experience between 4 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at IIFL Finance?

According to AmbitionBox, 57% of the IIFL Finance Customer Service Managers reported a notice period of 1 Month, 29% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 7 responses on AmbitionBox in last 2 years.

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IIFL Finance Customer Service Manager Salaries

IIFL Finance Customer Service Manager salary in India ranges between ₹4.2 Lakhs to ₹7 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 IIFL Finance latest salaries received from various employees of IIFL Finance.