IIFL Finance Customer Care Executive Officer salaries in India (Updated 2025)

Likes

...wth. Seniors are very rude and insensitive and careless... No work life balance. No salary promotions. No bonuses.. bonus are delayed with less %

Dislikes

Senior behaviour with junior

Likes

...ironment and culture teammates are supportive and the management is transparent. Company policies are good appraisal are fair and they give good salary hike and bonus every year.

Dislikes

On the job training is not given to new employees.

Likes

Consider of employee and giving holidays some festivals good policies, good salary hike bonuses every year.

Dislikes

Company good but management bad. There's a lot of politics creating by some senior employees and miss behavior to new joinees and after resingn waiting period 2-3 months.

Likes

see sample The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

see sample Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes