Ihg Group Customer Success, Service & Operations Department Salaries in India

Likes

The higher management from US treats you fare and well. 2days fixed off. Salary gets credited right on time.

Dislikes

Management in Philippines reservation office is worse. They focus more on making bathroom cubicle fancy rather than focusing on the actual issue. Pay is worse. Managers isn't knowledgeable and act as if they own IHG. Racist and biased treatment for foreigner and even HR of Philippines office doesn't wanna hear anything about it as if it didn't happen.

Likes

Good work life balance. Not much work pressure, bonus paid consistently and decent annual increment.

Dislikes

In India office, promotions are not based on merit. They are already fixed and beyond manager level there are hardly any females. The senior leadership is biased towards females, given an option they promote male managers. This is unfair for females and they are left with no option but to either accept them as second choices or look for options outside IHG.

Likes

...ulture and upper management is superb. Excellent office interior and location. Salary benefits, appraisal and promotion are average l. Not so good but not so bad. Work life balance Cooperative employees

Dislikes

No

Likes

...ement, people actually treat others very nice irrespective of their designation. Salary Packages are good. Office location is Mind blowing.

Dislikes

Work Pressure on month-end that’s all.

Likes

Working culture is too good and even sometimes conversations with your senior management's staff you won't feel any level gap.

Dislikes

No dislike everything is good but they should work on their compensation level and atleast pay according to the market demand aur depends on IHG brand value.