IDFC FIRST Bank Call Center Manager salaries in Mumbai

Likes

Nothing as such. Loans were provided to employees at minimum interest rates

Dislikes

...because of staff loans, management should work on curtailment of such behaviour. HR is unaware of basic policies, when on boarding they say that bonus would be around 40-50% but at appraisal time everything goes below water. During onboarding clearly mentioned that as per banks policy holidays on weekends, but after joining it's revealed that working is essential on weekends in month ends Such pathetic policies they have.

Likes

Employee benefits as per banking industry is good if u have home loans

Dislikes

Work life balance, leadership is like complete egoistic and worst, salary hike is not based on performance, job security is close to nothing

Likes

It has good compensation and promotion policy for internal talent Top Leadership has lot of focus in driving the bank forward

Dislikes

It lags in overall learning and development of talent Support teams are somewhat inefficient

Likes

...hat you get after joining the Idfc first bank 1. You get a family mediclaim. 2. You get bonus as you complete 1 year. 3. You get Travel Expense. 4. You get reimbursement of you monthly phone bill

Dislikes

Company's Culture is not good, So before joining the retail banking in Idfc First bank think twice .

Likes

Only their salary structure is good.

Dislikes

I resigned from this job because there was too much of favoritism specially in their Lower Parel branch. There is this person name Ajeetkumar Pandey (Branch Relationship Manager) who was previously Banker Authoriser is worst. 10 to 12 tellers/ cashier have resigned because of him. He is very smart in terms of office politics. And if people try to complain to the HR then he fulfills the branch's target so HR won't blame or question him. Worst HR and management.