Idex Senior Customer Service Representative salaries in Vadodara (Updated 2025)

Likes

Salary Benefit was one thing which they satisfy while joining the organisation

Dislikes

Job security is zero nothing comes first here except ego and personal grudges. Professional approach is very difficult to even think

Likes

The IDEX having diversified culture, IT/Finance Team where excellent, IT work culture was amazing, co operative and friendly. Due to IT assignments i travelled abroad, and within India many occupations.

Dislikes

Compensation and growth is slow, its dependent. I have no complaints or any regrets i left Idex, i don't have any reason to blame or

Likes

Frankly it depends for which role you are working. Overall culture is good. Job security depends on business generated. Work life balance is good.

Dislikes

If there is change of role within idex, the compensation is not lucrative. But i guess if you come from some other organisation they pay you well. Rest work interest depends on role offered. There are no dislikes as such.

Likes

Compensation is better

Dislikes

Very high politics and extreme high attrition rate (way more than than IT Firm). Decision of termination or job rotation is taken very swiftly just based on mouth publicity. Job security is minimal.

Likes

...ork compared to other similar organisation hence can maintain work life balance. Organisation gives one of the best salary and perks. It is easier to crack the interview.

Dislikes

Idex doesnot have job security. It fires employees without any notice in place. In the morning the person is attending meeting and discussing future aspects of his role in a project and in the evening he is not more with the organisation. No set processes in place and is all manager / senior management dependent. God knows how this organisation is even ISO certified. You have to be in good books of management to get promoted and is not based on merits.