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ICICI Bank

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4.0

based on 38k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in India

based on 21.4k latest salaries
Designation Avg Annual Salary Open Jobs

Deputy Manager

0 - 15 years exp. (2.6k salaries)
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₹2.4 L/yr - ₹10.6 L/yr

Relationship Manager

0 - 18 years exp. (2.4k salaries)
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₹2.4 L/yr - ₹10.5 L/yr

1 job opening

Phone Banking Officer

0 - 5 years exp. (1.1k salaries)
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₹1.1 L/yr - ₹5.5 L/yr

Deputy Branch Manager

1 - 15 years exp. (707 salaries)
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₹2.6 L/yr - ₹12 L/yr

Starting your career? Discover ICICI Bank fresher salaries in India

Senior Officer

0 - 5 years exp. (697 salaries)
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₹1.5 L/yr - ₹6 L/yr

Deputy Manager Grade 2

0 - 15 years exp. (601 salaries)
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₹4 L/yr - ₹10.5 L/yr

Assistant Manager II

0 - 8 years exp. (349 salaries)
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₹2.5 L/yr - ₹5.4 L/yr

Customer Service Officer

0 - 7 years exp. (344 salaries)
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₹1.7 L/yr - ₹4.8 L/yr

Manager M1

1 - 17 years exp. (305 salaries)
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₹5 L/yr - ₹13.8 L/yr

Deputy Manager 1

0 - 11 years exp. (299 salaries)
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₹3.3 L/yr - ₹7.6 L/yr

Deputy Manager II

0 - 14 years exp. (297 salaries)
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₹4 L/yr - ₹10 L/yr

Deputy Manager Band 1

0 - 10 years exp. (248 salaries)
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₹3.6 L/yr - ₹6.5 L/yr

Customer Service Manager

2 - 9 years exp. (246 salaries)
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₹2 L/yr - ₹9.5 L/yr

Value Banker

0 - 6 years exp. (218 salaries)
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₹1.5 L/yr - ₹5.1 L/yr

Privilege Banker

0 - 10 years exp. (214 salaries)
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₹1.8 L/yr - ₹7.4 L/yr

Deputy Manager Band 2

0 - 14 years exp. (211 salaries)
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₹4 L/yr - ₹10 L/yr

Branch Manager

5 - 20 years exp. (184 salaries)
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₹6 L/yr - ₹22.5 L/yr

Sales Officer

0 - 6 years exp. (177 salaries)
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₹1.1 L/yr - ₹4 L/yr

Customer Service Executive

0 - 6 years exp. (171 salaries)
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₹1.1 L/yr - ₹5 L/yr

Operations Manager

0 - 13 years exp. (159 salaries)
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₹2.5 L/yr - ₹11.1 L/yr

Last Updated: 20 Feb, 2025

What people are saying about ICICI Bank

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an assistant manager
1w
Need guidance for career growth in Banking and finance domain.
Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.
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Salary related reviews for ICICI Bank

3.8

Rated by 4.9k employees for salary & benefits

Branch Manager in Macherla

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025
4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
    • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

read more

Manager OPS in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025
3.0
 for  Salary and Benefits

Likes

Salary gets credited on time

  • Promotions - Good
    • +1 more

Dislikes

Training is not given to employees you have to learn from the existing employees even people 2 to 3 grades lower to you ,so a person always has limited information about a activity. You can we asked to do those activities that are for lower grades then you.

read more
  • Skill development - Poor

Accounts Manager in Greater Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 14 Jan 2025
4.0
 for  Salary and Benefits

Likes

Grading system is not there. Decent salary for beginners

  • Salary - Good
    • +2 more

Dislikes

Work life balance is very poor. Expected to do most of customer's part of documentation also. Expected to be available irrespective of holidays. Being service sector it's both physically and emotionally exhausting

read more
  • Skill development - Poor
    • +2 more

Deputy Manager Band 2 in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 03 Jan 2025
3.0
 for  Salary and Benefits

Likes

Career growth is high because there are so many opportunities for learning

  • Skill development - Excellent
    • +5 more

Dislikes

... in intial days that is the most valuable time for anybody in their lifetime 2.Please revise the salary structure of ICICI asper standards of current decade scenario

read more

Sales Executive in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Nov 2024
4.0
 for  Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

read more
  • Salary - Good

Dislikes

Nothing

  • Skill development - Poor
    • +2 more
see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (291)Deputy Manager (197)Assistant Manager (118)Phone Banking Officer (86)
View all 2.3k interview experiences
More about working at ICICI Bank
golden leaf award

#12 Best Mega Company - 2022

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#1 Best Mega Banking Company - 2022

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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹71 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 21.4k ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹71 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹30.99 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.1 Lakh to ₹6 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹10 Lakhs to ₹20.5 Lakhs per year for Management Trainee.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department?
According to AmbitionBox, 64% of the ICICI Bank employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 26% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 25.1k responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ICICI Bank is INRunlock blur . Salary estimates are based on 21.4k ICICI Bank latest salaries received from various employees of ICICI Bank.

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