IBS Software Services Thiruvananthapuram Customer Support Executive Salaries by 3 Employees

1 - 5 years exp.

₹1.8 Lakh - ₹2.3 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

30% less than the average Customer Support Executive Salary in Software Product Companies for 1 - 5 years of experience

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Last Updated: 12 Mar 2023

Companies similar to IBS Software Services for Customer Support Executive in Thiruvananthapuram

IBS Software Services Customer Support Executive Salary

1 - 5 years exp. (3 salaries)

₹1.8 L/yr - ₹2.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Way.com Customer Support Executive Salary 0 - 4 years exp. (10 salaries)	₹2.5 L/yr - ₹4.2 L/yr 66% more
Muthoot Fincorp Customer Support Executive Salary 0 - 6 years exp. (4 salaries)	₹1.7 L/yr - ₹3 L/yr 7% more	1 job opening
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Sutherland Global Services Customer Support Executive Salary 0 - 3 years exp. (4 salaries)	₹3 L/yr - ₹3.6 L/yr 53% more	3 job openings
Unicom Infotel Customer Support Executive Salary 2 - 4 years exp. (3 salaries)	₹2 L/yr - ₹2.4 L/yr 3% more
Ecesis Bpo Services Customer Support Executive Salary 2 - 6 years exp. (3 salaries)	₹2 L/yr - ₹3.5 L/yr 50% more

Customer Support Executive salary at IBS Software Services ranges between ₹1.8 Lakh to ₹2.3 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 3 latest salaries received from various employees of IBS Software Services.

Experience wise IBS Software Services Customer Support Executive salaries in Thiruvananthapuram

Last Updated: 12 Mar 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr

Similar Designation salaries in IBS Software Services

Team Lead Salary

(6 salaries)

₹6.3 L/yr - ₹15.17 L/yr

Top skills at IBS Software Services for Customer Support Executive

Technical Support Service Desk Operations customer support TL Inbound Calls

Salary related reviews for IBS Software Services

Solution Engineer in Thiruvananthapuram

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 Mar 2025

5.0

for Salary and Benefits

Likes

Very employee-friendly when it comes to benefits and salary.

Salary - Excellent

+6 more

Dislikes

A few projects have toxic managers with high seniority that destroy the morale of the whole team. But almost all projects are functioning well with decent work-life balance.

Software Quality Assurance Developer in Kochi

Full Time

Engineering - Software & QA Department

2.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

Opportunity to learn as there is plenty of work to do.

Dislikes

Salary hike very poor, but will be overloaded with work and no appreciation or acknowledgment from management side Work culture is also terrible, you may have to burn the midnight oil and then even work over the weekends without any extra payment. No respect for the PTO, they will ping/call you without any shame sometimes long PTO is not allowed hence no freedom of that.

Salary - Bad

+5 more

Test Engineer L2 in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

3.0

• posted on 30 Aug 2024

2.0

for Salary and Benefits

Likes

Opportunities for professional development and career advancement can be very appealing.

Skill development - Good

Dislikes

...stency in decision-making can lead to frustration among employees and customers. Issues such as lack of recognition, inadequate compensation, or poor work-life balance can contribute to low morale.

Salary - Poor

+3 more

Senior Test Engineer in Thiruvananthapuram

Full Time

Engineering - Software & QA Department

1.0

• posted on 24 Aug 2024

1.0

for Salary and Benefits

Likes

1. Better exposure 2. Even freshers being given opportunities to directly interact with global customers

Job security - Good

Dislikes

1. Poor work life balance 2. Poor compensation 3. Poor leave policies 4. Management even expect their employees to work for more than 12 + hours

Salary - Bad

+5 more

Senior Business Analyst in Thiruvananthapuram

Full Time

Quality Assurance Department

3.0

• posted on 02 May 2024

4.0

for Salary and Benefits

Likes

Medical reference. 80% of medical (op) will pay by the company(not all hospital). Working hours are flexible. Only work to complete matters.

Salary - Good

+1 more

Dislikes

Responsibility and work not related to the role. Not systematic rules following. Dicision are not even discussed within the team.

Company culture - Poor

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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IBS Software Services Customer Support Executive Salary FAQs

How the salary growth look like for a Customer Support Executive at IBS Software Services in Thiruvananthapuram?

The salary growth for a Customer Support Executive at IBS Software Services in Thiruvananthapuram depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive in Thiruvananthapuram can expect the following growth trajectory at IBS Software Services:

Experience	Average Salary Range
1 year	₹1.8 Lakhs to ₹2.3 Lakhs per year
2 years	₹1.8 Lakhs to ₹2.3 Lakhs per year
5 years	₹1.8 Lakhs to ₹2.3 Lakhs per year

and so on.

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IBS Software Services Customer Support Executive Salaries in Thiruvananthapuram

IBS Software Services Customer Support Executive salary in Thiruvananthapuram ranges between ₹1.8 Lakh to ₹2.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 IBS Software Services latest salaries received from various employees of IBS Software Services.