IBM Soc Operator salaries in India

Likes

Pretty good work-life balance They do provide necessary resources and periodic skill growth targets

Dislikes

The hikes and pay are very low compared to the market standard They focus on work force enhancement rather than quality enhancement

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Likes

Work life balance is very nice and also Flexibility towards work. Great place to work with IBM for everyone.

Dislikes

As per market standards, Salary is not getting as expected. So company should work on Salary hike as per current industry. Rest everything is good.

Likes

...eing fixed over there ... IBMIS A VERY GOOD COMPANY .. WORKLIFE IS BALANACED ... SALARY ALSO GOOD TO GET..

Dislikes

for now i wont see anything for disliking

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Dislikes

Compensation is decent, but there is no other monetary benefit