IBM Helpdesk Administrator salaries in India

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Dislikes

Compensation is decent, but there is no other monetary benefit

Likes

IBM is great place to grab the knowledge as much as you can .You find lots of different types of teams beside you.You will find a flexible environment and good feel to work on with IBM

Dislikes

Expect Salary on time and work , you will not find any extra benefits and moreover , You will recognized only at Team levels and they cannot project it at Industry level that easily

Likes

IBM is going through phase where if you ask you manager for growth in terms of salary, better job prospect's or growth, they look clueless and helpless in most of cases. so due to no growth path defined for employees, they leave IBM.

Dislikes

IBM is going through phase where if you ask you manager for growth in terms of salary, better job prospect's or growth, they look clueless and helpless in most of cases. so due to no growth path defined for employees, they leave IBM.

Likes

...od, and people are supportive and work environment is really good.. no pressure. And compensation is really good.

Dislikes

Rotational shifts are the only problem that i am facing but that's due to project