HTIC Global Customer Service Executive salaries in India

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Salary paid on time

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Work life balance : Alternate Saturday's are working. - because who doesn’t like spending half their weekends at work? Job security : if you are looking for stability, this is not the place. Barely 10% employees last more than 2 years. In 2024 alone, nearly 200 people came and went. The HR department who directly report to the so called ‘CEO’ has only one employee lasted over a year. That should tell you something. Company culture : What culture ? The management style is a mix of unpredictability and ego battles. Employees start the day by asking “what is the mood of the CEO today?” Because his mood swings dictate the work. He changes his mind so often that even weather forecast are more reliable. And let’s not even get started on the view employees- it’s more like servant- master than team. And we have a saaar maaaadam culture. And they don’t like people being happy. Mental health impact: if you enjoy constant stress, walking on egg shells and having zero say in your work, this is your paradise. Management believes they are always right. And employees are just there to type out their thoughts. You ideas? Not welcome Your well being?? Not a concern. People management: they say people first. But what they mean is profit first. People…. Somewhere down the list. They may be making money but in terms of actual leadership and employee engagement? A big ZERO. FAKE REVIEWS: if you are impressed by the glowing online reviews, just know that most of them are “encouraged” by management. Marketing team even used to write the reviews for the employees. You can’t find any better place to start your career. Better to experience the worst at first. Ps : do not remove this review as it speaks truth. If management feels that it is false. Have the guts to do an anonymous survey within office. You can also take from people who left in last 2-3 years. May be 500 of them 😂

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Worked with lot of other sectors but find this as best organization to work with in terms of career and pay. One of the best part is the transparency, always motivating leaders, highly supportive in every corner and adversities that you face across. Career & personality development is again one of the best thing you can have.

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Need to pay for parking

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They may pay you well to poach you.

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...r than joining this organisation, please get whatever the HR offers, in writing. And ask them for your desired pay. They will squeeze you for every ounce of work, so ensure you get the maximum incentive out of them. Work-life balance: 0/5 Please don't join this company if you need work-life balance. In papers, they will say only Mon to Fri and only alternate Saturdays working. During the honeymoon period of you joining the company, they won't pressurise you much. Once it is over and you are settled, then they will grill you like anything. Gradually you will realise you are "expected" to work on all Saturdays. And gradually your managers will send you (email) work on Sundays (which happened to me as well). They won't call you and ask you to work; they will text you in Whatsapp to get it done. If you deny they'll send the screenshots to HR. If you are in Insurance Sales or Ops, your timing can be 9.30-11 am to 7-9 pm. I personally know a guy who used to work for them who had developed a form of encephalitis (swelling of brain) due to work stress. Another girl has become an anxiety disorder patient. Both of them were thrown out of the organisation mercilessly. Same problem happened with a guy in insurance sales. Conclusion: If you are financially well off and if you can afford at least a few months living expenses (if you get fired), if you want to get challenged and to play with dooming your career and future prospects, you may join them.

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...ke just skip this offer as your life will turn upside down once you join here. The one good thing is you will receive your salary on time for all the torture you suffer in this asylum.

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There are more CEOs in this company than employees The job security is shit as they will fire you for no reason The management is self centred and ego maniacs you have to address them sir and even mention "Sir" in email communication or you will be in their bad books Lot of politics and management has made the work atmosphere so toxic you will need a psychiatrist once you resign from this company, there is huge fight and indifference between top guys in management and you will be forced to take a side.

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They do pay you well.

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Pathetic work culture. Don't even dream about work life balance. Might force you to spend 15 hours of your day for work. Believe me you will be asked to work on your weekly offs too. Due to bad reviews about the company, Manager's & HR's started asking the employees to put positive reviews on sites and google. If you note the review dates you may notice that in Google review.