HTC Global Services DCS Operator salaries in Customer Success, Service & Operations in India

Likes

... at their will. The conditions and Percentage changes every year without notice. If you are on notice or on bench, then no bonus. No promotions. You are valued only until you are billed by the client. If billing stops you go to dogs. I am working here form the past 5 years.

Dislikes

Htc only contacts you for timesheets and for nothing else. No appraisal meetings. No hikes.

Likes

nothing

Dislikes

Company policies. they can change their policy at anytime. In the compensation letter they confirmed that variable pay will be paid next month of the joining data.. first four years went well. after fifth year i resigned my job. after my release they suppose to pay my gratuity i asked payroll team but they said we have paid 2 months of variable pay incorrectly to you as the company policies are changed so you need to reverse 2 months of variable pay then only we can release your Gratuity. i never see such kind of scam from the released persons. If you are in Client project they enjoy on their contract business. if you relieve from client project then they wont help you.. during the bench no one will support you for getting new projects.

Likes

...e problems of employees related to works. Getting training in new technologies. Timely salary

Dislikes

No way to know our ratings. If we get to know our negatives then we will be able to correct it. Less hike

Likes

They pay you good according to their need and marker standards

Dislikes

1. No in house projects, everything depends on clients 2. Manager hardly bothers about you until unless you are in bench 3. You are just a puppet to fetch money from clients

Likes

Salary, company culture, work life balance, supportive colleagues.

Dislikes

Less hike in appraisal. Reporting manager is worst. He even not listen concern of employees. Worst HR. They don't have any rights. Everything is decided by manager only.