HSBC Group Senior Support Specialist salaries in India

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Likes

Work culture varies from team to team. HSBC is a bureaucratic mess. The management is clueless about what is happening and just throws around the latest buzzwords like a parrot There is a lot of scope to develop your skills and learn as there is no one here who knows anything and you yourself have to take up the initiative to do things

Dislikes

Compensation is poor There are no procedures in place to accomplish things but their feature list is too long, expectations are high and timelines are too tight

Likes

Good Work Life balance Excellent paid leaves - 34 leaves + 10 sick leaves per year Good team collaboration Medical insurance covered Transport facility only for the localites

Dislikes

Highly structural and follow standards Pay hikes to be improved - very low compared to the market Struggle to get recognized over the departments - heavy politics No extra amenities provided

Likes

...k Life Balance. Company policies are also good, appraisals are fair and decent. They also give bonus every year.

Dislikes

As I was working in IT department of bank, the career growth is slow as IT is secondary to them. They are using lot of legacy technology and no one bother to adapt new. Job security is also not there at senior level and you could see pink slip if your role is redundant.

Likes

The only thing that kept me going was job security. The work culture wasn't really good.

Dislikes

...ement sweet talks you every time you discuss an issue and it rarely gets solved. Salary was good but the yearly bonus/raise was meagre. Not much flexibility with the holiday plan, a lot of it depends on the team also, but overall work culture wasn't a good experience. If you value work satisfaction, welcoming culture, work life balance over salary then this place is not for you.