HSBC Group Customer Service Agent salaries in Bangalore / Bengaluru

Likes

If you go to right team then plenty of opportunity to do experiments and high end work. And easy team switches

Dislikes

Promotion and salary growth is too slow. No meritocratic rank ordering. No fairness in pay distribution across band. You might be killing youself at the job and you also might be at low pay but you would never be corrected or even fairly compensated

Dislikes

Salary hike is not based on your year long hardwork but rather on your salary band in comparison to company' average. That means what ever hard work you do it doesn't matter or not cared rather as you are in a higher salary band

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Likes

- Work Life balance is unmatched - Non monetary perks - Hybrid and Flexible working hours - Health policy for self and parents. For parents it's paid but premiums much lesser than in the market - Ample growth opportunities - Career progression is kind of automatic - Reputable designations are given

Dislikes

- Salary hikes and monetary perks are on the lower side. As you spend more than 5-7 year's you kind of hit a wall - Lack of leadership roles