HSBC Global Banking and Markets Contact Centre Manager salaries in India

Likes

Things which I liked -: Professionalism Annual Bonus Annual leaves Lot's of data handling (not that much like though) Things which I liked but didn't show any expression outside 😆 -: Acting of the assigned manager 🤪. Manager is a drama king / queen. I enjoy the acting on a daily basis which motivates me to work here.

Dislikes

Things that I disliked -: 1. Job 2. No free / subsidised food 3. Company policies are a ton of shit. Too much regulation and restrictions. Feels like working inside a jail 😖 Things that I disliked the most -: The manager that was assigned. Too much acting, drama , childish behaviour. Expects employee to behave professionally but doesn't behave professionally with the employees assigned to him/her. But again, it is this acting which motivates me to interact with my manager daily and stay in this job. Really an awesome experience within a bank where there aren't any recreational activities across the floors. Only work , work and work 😞.

Likes

Working with HSBC gives you reasonable work life balance. They are focusing on skills and development of their employees. The higher management seems cool and we can express ourselves to our managers. The work culture is also good and i have noticed that most of the employees working in my department worked with the company for a long time which shows it is capable of managing people better.

Dislikes

...again through the interview process for getting a higher position in any team. The salary is depend on your last drawn CTC and hike on yearly basis is not that much.

Likes

Management addresses concerns of employees atleast, everybody is allowed to speakup..these things are more appreciated.

Dislikes

Like most of the companies they dont raise the pay enough, even one cant beat the inflation.

Likes

HSBC is stands first in terms of work culture ..I love the fact that I am a part of this global organisation who has high quality products and has a global client base ,the fact is I am working with the company which is reliable in terms of growth and job security .people coming from various cultural backgrounds work happily in collaboration.

Dislikes

Compensation is not up to the company standards

Likes

The culture and free hand given to try out things. Responsibility is given at an early stage to lead meetings and come up with ideas to execute in new projects.

Dislikes

Promotion cycle is not good. They have no transparency. The scope to learn more in analytics is limited as HSBC is a bank and they have legacy systems are the major senior stakeholders are not very interested in the latest technologies and innovations.