Houzeo Customer Service Lead salaries in Mumbai

Likes

Salary given on 1st week of the month

Dislikes

Hire and fire culture The manager doesn't know how to speak with their colleagues. Insults and bad-mouthing are the day-to-day norm here Incompetent employees who don't do any work but are favourites, get a grand farewell If the manager doesn't like you, they will turn a small point into an issue and make sure you are put on PIP or fired HR doesn't address any issue and makes it even more difficult for the employees to address basic query The equipment given is either broken or not working properly

Likes

1. Exposure to a lot of tools 2. Fast growth based on performance 3. Flexible timings 4. Chance to collaborate with other teams.

Dislikes

...eady. At Houzeo, people with personal issues in life will struggle to keep up. The company expects you to work to the bone and do extra work with no additional pay. When struggling employees perform badly, instead of helping them, the manager taunts and demoralizes them by making them feel small. Such employees end up leaving to protect themselves. A team built on hypocrisy with a moody manager and weak professional foundations will not create a team that achieves long-term results but short-term results for temporary happiness and a few cakes.

Likes

Timely salary

Dislikes

Houzeo lacks firm policies, creating confusion around roles and responsibilities. Overtime is often expected but goes unpaid, which adds to the workload without fair compensation. You’ll understand the real dynamics only after joining, as the initial impression can be misleading. It’s challenging to maintain a work-life balance here.

Likes

Only 2 things: 1) Flexible shift timings (as per the manager's mood) 2) Technical training and support to learn new tools

Dislikes

...e who leads everything from CEO to Admin-work) They don't value their employees. The salary is much less than compared to the market. Other benefits are like, dinner or pizza once a year with a glass of cold drink to you for drowned and die with the burned self-respect.

Likes

Houzeo has been a great place for me to work at. Since it's a startup you get to engage in different projects which contributes to your holistic development. As a content writer, you won't just be limited to writing, you'll get to learn deeply about SEO among other things. Overall, if you have a growth mindset, Houzeo can be a great place to work at.

Dislikes

Alternate working saturdays.