HomeLane Customer Service Executive salaries in Pune

Likes

Superb Incentive structure and Recognition with Extraordinary product lik Mack Book. Work culture is very good friendly. If you are able to perform you can grow designation wise and responsibilities wise.

Dislikes

Nature of the Jobe is sunday working. Salary is low compare to other brand.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Dislikes

There is a lot of politics and management doesn't address our issues. Salary is decent but career growth is slow.

Likes

... very friendly work culture .Infact during covid times intial March our CEO Mr .Srikanth Iyer had also split our salary and had provided early financial aid during the completion of 15 days . I'd always love the sentence which he often mentioned in his briefing saying " We all are a family". I felt really secure.

Dislikes

I really wanted to continue my work in Homelane but due to covid during March I was laid off .One morning I got a call from a senior and was informed that they had to let me go as the company is under heavy loss due to covid. I was taken aback and wondered how was this possible . Homelane is a well funded company and infact had made huge profits which was celebrated during the annual town hall meeting.This was an immature step which they took & it deeply hurt me evrytime I imagined Mr Iyer saying' we are a family'.They could have taken a slightly different approach & recommended us somewhere else or atleast told us in advance that look for work somewhere else because we are under loss.There was no prior notice for their actions and I'm jobless since more than 7 months now.Im the sole bread earner for my family & their actions deeply , negativily affected me.

Likes

Nothing

Dislikes

... culture very bad. Always forced by your manager to do work on your leave day's. Your manger will raised debite against you without your confirmation then your salary will deducted. After all out 5/5 performance they will realise that you are nothing , you didn't nothing . And i internal politics is very bad. They will never promote you after your good performance.very bad for designer ,sales, operations team . No leaves allowed even in festival or emergency .if you sales was not done properly then your leave will be cancelled and pressurise you for paper down.

Likes

Pay structure is good, but none the less if you survive the high end politics.

Dislikes

Management issues, horrible work-life, pressure and behind the door gossips with no professionalism involved at any level of the hierarchy.