HomeBazaar.com Customer Success, Service & Operations Department Salaries in Navi Mumbai

Likes

Salary is on-time Hiring from other industries is the norm (non real-estate) Party every month; free alcohol!

Dislikes

There is absolutely no job security. You can be hired & fired, at will. Every Monday, you will find 'induction sessions' at the head office; such is the attrition rate. People prefer to abscond rather than deal with the toxic work culture. This is probably the first organisation that gives PIP (Performance Improvement Plan) for any frivolous reasons. It's pretty common to get PIPs within 1-3 months of joining. There is no scope of innovation & out-of-the-box thinking. The management is always takes the final call. The probation period is 3 months. Even after confirmation; you can be terminated on the spot (or forced to resign). If you even try to 'contradict' the management; your days are outnumbered here. All lackeys/yes-men/chatukaars have been given Employee or Performer of the month (EOM/POM) awards, so there is no scope of meritocracy. The coffee machine has insects. Avoid it at all costs. Cleanliness & hygiene is a problem here. If you're an introvert; you are doomed! The management forces you to participate in all activities. Otherwise, you will be blamed for 'spoiling' our 'great office culture' Unwritten rule: Before festivities and annual day, some teams must wait till midnight to complete the tasks. Despite having so-called monthly parties, there is less interdepartmental coordination. You are all for yourself. Every inch of the office, including branches, are covered by CCTV & the management checks them all the time from their cabin. So much for trust, privacy, and security! The older employees always try to put the newer ones 'under the bus' in front of the management as they are scared for their job. Hence, they suck up to them. Work timings are strict: If you are consistently late, half-day deduction. Zero flexibility Finally, promotion ka ninja technique: Just create some cringe reels and tag the Founder & CBO. Your job is secured!

Likes

Nothing to like.

Dislikes

...& so called company ,(CHANNEL PARTNER). Just for money sake.they are in market. To give salary, they will do dramas Irrelevant & unnecessary discussion from so called sinior employees, regardless to the process. Work etc. They cheated me one month salary. Highly suggest all of the people not to join,just because salary hike. over all pathetic experience.

Likes

Salary is on time and this is the only good thing about this organization.

Dislikes

A Sales person's real earning is incentives. After working hard throughout the day, week, month, quarter and year you just have to wait and there's no end. Once you leave the organization, they dint even reply to your email, calls.

Likes

Nothing likes except payment on time.

Dislikes

... So many employees complain to management but no action. Best place for affairs. Company always try to deduct salary.

Likes

Best and healthy environment to work in would highly recommend to join if you are a fresher as you get to learn and explore more also your efforts are appreciated. Management is down to earth and are extremely supportive and encouraging. Employee engagement is practiced thoroughly.

Dislikes

Salary and Appraisals is a concern if competed to other companies but overall it a good company.