HGS Telesales Agent salaries in Navi Mumbai

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

Dislikes

They hire and fire like an illiterate people in their system.

Likes

...hey force to do overtime on weekends and national holidays and never pay for it. Every month they deduct money from salary for no reason.

Dislikes

Management , pay out

Likes

HGS is a best place to start career as a fresher. Company/my leaders gave me opportunities to learn the things and improve my skills and upgrade myself.

Dislikes

Salary compensation is not fair as compared to the market.

Likes

Good pay. Diwali gifts. No Variable upto Deputy Managers. Good leave policy and holiday calendar.

Dislikes

No Learning and Growth. The OD team is running behind by 10 years. The management lacks experience and expertise. Extreme micro management. They preach coaching and fail to follow it. Managers, DGM and AVP are self obsessed and intolerant towards new minds/ideas/observations and suggestions. They hire experts and treat them like new trainers. Poor work culture as this team demands to be available 27/7 and call at night and on weekends. No certification or training for the team.