Hexaware Technologies Engineer- Customer Support salaries in India (Updated 2025)

Likes

There is nothing to like about Hexaware.

Dislikes

.... Misleading Hiring Process: HRs promise one job role but assign you to another. They claim you’ll receive a net monthly salary based on Rating 3, but after joining, you’ll realize you’re getting Rating 2. They also rush employees into signing the VPA structure, which isn’t transparent. Exploitative Work Schedule: Despite being promised two weekly offs, you’re forced to work on weekends under the excuse of "business requirements." Public holidays listed in the company calendar are also denied. Unrealistic Training & No Support: The HR team states one month of training, but it’s cut down to 15 days to meet business demands. During OJT, there is minimal support, yet you’re expected to meet targets even after shift hours. Toxic Operations Team & Management: The managers and operations team are unprofessional, arrogant, and unhelpful. They constantly push employees to work extra hours and cancel planned leaves. Poor Employee Facilities & No Lockers: Hexaware at Navi Mumbai MBP follows a strict no-phone policy, but they don’t provide lockers for employees. Instead, you must submit your phone to security daily and collect a token. If you need your phone during breaks, you must stand in a queue, collect it, and submit it again before returning. This process often eats into your break time, leaving employees frustrated. FOR VOICE PROCESS:- "ONCE YOU SUBMIT YOUR PHONE AT THE START OF THE SHIFT, YOU WILL GET YOUR PHONE DIRECTLY AFTER THE SHIFT". YOU ARE NOT ALLOWED TO TAKE PHONE IN BREAKS. High Attrition & Unethical Practices: They mass-hire between January to April for peak season and later neglect employees, leading to high attrition. You’re left with no choice but to resign. Bottom Line: If you value work-life balance, transparency, and fair management, this is not the right place.

Likes

I don't like anything just salary comes on time

Dislikes

The hired me as a permanent employee but fired you once I complete 60 days in bench. This happened to almost all developers. They provide contractual jobs by saying it's permanent .Hexaware has 60 days bench policy. Never ever try to join this company because you will regret alot everytime..

Likes

Drinking water is free and not chargeable. Nothing else to like here🤦‍♂️

Dislikes

...'s share for a reason and it is not even mentioned in the offer letter properly. They include variable pay of around 3k-5k in your "take home salary". Any variable pay should be mentioned as incentives and not as take home salary which is also a scam. And the worst part of it all; in all of our offer letters, there was a mention of a fixed salary without the Variable pay. They changed this fixed amount for everyone after 1 year and didn't even send a proper mail about it. When we asked about this to HR, they said Variable pay policy has been updated. They mention a fixed take home salary without the Variable pay in the offer letter and change it after 1 year without any notice, not even a mail. Even if you get a really good package in Hexaware BPS, I would really really advice you to look for a job elsewhere. There are really good companies out there. If you're not getting a job anywhere else, then keep this company as a last option.

Likes

I work with the TL and manager was good he always support and guide me they also teach the new things it's helpful to the future.

Dislikes

Hexaware is a good company but talking about dislike part the appraisal part it's very slow process and the salary package was also low they should have to work on there STG people because they are not helping for the system implementation.

Likes

...is a good company but hexaware Technologies BPO process is worst than anything.. Nothing there to learn, salary issue etc etc

Dislikes

Salary issue Management Work satisfaction