Henry Harvin Education Costumer Support salaries in Customer Success, Service & Operations in India

Likes

I regret joining this company. The lack of direction and support makes it unbearable. The company claims to promote work-life balance, but it’s just lip service.

Dislikes

...nd feels unstable. You're expected to be available 24/7, which leads to burnout. The pay structure is ridiculous. Experience counts for nothing here.

Likes

The only fact which I like is my teammates, they are supportive.

Dislikes

...get any growth opportunities. - Work and company policy are not pre-assigned - No extra benefits and perks apart from salary - Behavioural issue.

Likes

No respect for personal time; I often have to work late without pay. Contractors are expected to work twice as hard as full-time employees, yet receive no compensation during client holidays.

Dislikes

It's shocking how out of touch the leadership is with the realities of working remotely. The workload is unmanageable, and there's no help in sight. Work-life balance? What a joke. I was hired through a consultancy and only kept for a few months until the project ended. After that, I was let go without any communication.

Likes

Senior management is out of touch with the realities faced by employees.

Dislikes

There’s a complete lack of transparency regarding company decisions and policies. The benefits are mediocre at best, and the pay is not worth the hours you put in. Terrible management and constant micromanagement. No appreciation for hard work. There’s a culture of fear here. People are afraid to speak up or share their opinions. High turnover rates speak volumes about the work environment. Many good employees have left due to poor management.

Likes

Promotions are handed out based on personal relationships, not merit. Management's lack of vision makes it hard to understand the company’s goals and direction.

Dislikes

I was promised a competitive salary, but my pay is way below industry standards. There’s a lack of growth opportunities here, and the work feels stagnant. If you want a job that respects your time and effort, look elsewhere. This place doesn’t care. The training videos are overwhelming and poorly structured. I feel trapped in this job with no way out. The pressure to stay in the office is overwhelming.