HealthEdge Technologies Service Desk Engineer salaries in India

Dislikes

Almost everything, no salary hikes, no work life balance, managers show favouritism, no skill development. Also they have minimum years criteria before promoting . No one acknowledges the skills you have

Likes

Compensation

Dislikes

A perfect company if you love being mislead by liars. Working under clueless leadership and thriving in chaos. Transparency is a myth here and employees are just a disposable numbers. An employee well being is clearly someone else’s problem. There is a lack of employee engagement initiative from leadership which lead to dissatisfaction among team members. Decision were made without adequate explanation and consultation which impacted team members morale. If the company can address the above issue could significantly improve employee satisfaction and overall productivity.

Likes

Good exposure to Health Care product space

Dislikes

Poor quality of product written by street level developers Poor leadership who are busy saving their jobs than product Favoritism by blind leadership at CTO level SVP who don't anything more than a ticket and cant think or behave like a leader, very unprofessional street level yelling in big fonts over emails and chats. CEO talks well but doesnt care for the unit, favors Bangalore and Pune units.

Likes

Before 2023 HealthEdge was good. This year from January one of the toxic Sr.QA director joined HE then all QAs are struggling.

Dislikes

Senior QA director from US is asking QAs to work mid night and weekends and he will give unknown work to QA then pinging mid night to work on that at the same time they will not provide any KTs. If you completed your work without escalations then that director will give you bad review on your work without proofs (False reviews). Indian QA director will not support the QAs he will fallow US Director blindly. He will keep the QA under pressure then he will move that employee to PIP. Not recommended for QAs.

Likes

1. Good Product base company offering excellent suite of digital and Saas platform based end to end soultion to three pillars of the US healthcare ecosystem (Patient,Provider,Payer) 2.Compnay has well carved out long term vision and strategy 3. Good work culture and employee friendly policies 4. Good HR department

Dislikes

None i came across during my tenure although it was a very short one