Head Digital Works Senior Customer Support Analyst salaries in India

Likes

Appraisal is good (not fair though). Teammates are helpful. Tech stack is decent. Get to work on large user data so a good learning.

Dislikes

No benefits apart from insurance. Have to do WFO only unless it's an emergency. Come with urgent requirements, made to work on weekends and motivate this culture by rewarding people who do it. Some teams do not have much work but their team members can be paid far more than what you do just because their manager is better at politics.

Likes

There is a hierarchical culture but management is approachable, adoption of industry standards and looking out for good talent.

Dislikes

As in general you may face linguistic barriers, tech revolves around regulations.

Likes

Working at Cricket.com allows me to be part of an exciting industry, and the opportunities for growth and learning are truly rewarding.

Dislikes

I don't have any dislikes about working at Head Digital Works (Cricket.com). It's been a positive and fulfilling experience for me.

Likes

Flexible leaves, and working hours

Dislikes

Lack of proper structured task allocation, and there is no fixed pipeline or journey of approaching an issue and resolving it. Even after 16 years of foundation, it is still in the start-up phase.

Likes

Culture: My company has nice work culture and allows employees to work freely, also there is good support from seniors and employees are motivated and appreciated for their efforts. Policies: Lot of employee friendly policies and initiatives from HR department. Many cultural events are organised by HR and celebrated properly by employees. Infrastructure: Nice and huge buildings and all necessary equipments and well organised laboratories with employee safety arrangements. In built medical facilities and annual medical checkups. Use of latest technology to ease work done. And there are many such good things but these are major points.

Dislikes

No dislikes, very good culture and work environment