HCLTech Senior Customer Service Manager Salaries by 3 Employees

3 - 5 years exp.

₹3.2 Lakhs - ₹5.5 Lakhs

Low Confidence

Salary of majority employees

34% less than the average Senior Customer Service Manager Salary in IT Services & Consulting Companies for 3 - 5 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Service Manager Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.5 L/yr
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Customer Success, Service & Operations Senior Customer Service Manager Salary 5 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹6.1 L/yr

Last Updated: 7 Jun 2023

Companies similar to HCLTech for Senior Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Accenture Senior Customer Service Manager Salary 5 - 10 years exp. (4 salaries)	₹4.7 L/yr - ₹11 L/yr 77% more
DCB Bank Senior Customer Service Manager Salary 0 - 9 years exp. (103 salaries)	₹3.5 L/yr - ₹6 L/yr 23% more
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Bajaj Allianz Life Insurance Senior Customer Service Manager Salary 1 - 9 years exp. (16 salaries)	₹2.2 L/yr - ₹3.2 L/yr 32% less
Orange Business Senior Customer Service Manager Salary 9 - 14 years exp. (11 salaries)	₹17.3 L/yr - ₹24 L/yr 412% more
ICICI Prudential Life Insurance Senior Customer Service Manager Salary 10 - 13 years exp. (4 salaries)	₹7.5 L/yr - ₹8.2 L/yr 94% more

Senior Customer Service Manager salary at HCLTech ranges between ₹3.2 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 3 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Senior Customer Service Manager salaries

Last Updated: 7 Jun 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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5 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.3 L/yr

Similar Designation salaries in HCLTech

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Salary related reviews for HCLTech

Technical Support Engineer in Chennai

Full Time

IT & Information Security Department

5.0

• posted on 27 Mar 2025

1.0

for Salary and Benefits

Likes

Company culture is good. Secure Job.

Job security - Good

+1 more

Dislikes

There's no work life balance, no proper hike, no promotions. Even if you get promotion you won't get much increment in salary, There is no shift allowance even for night shifts.

Salary - Bad

+2 more

Process Associate in Noida

Full Time

Finance & Accounting Department

1.0

• posted on 27 Mar 2025

1.0

for Salary and Benefits

Likes

I joined in as a fresher and this company turned out to be a nightmare for me

Dislikes

There is nothing to like about this company . No work culture , no growth , minimum salary is given just to hang you by a thread . Employees are being exploited in the name of company policies.

Salary - Bad

+5 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

3.0

• posted on 23 Mar 2025

2.0

for Salary and Benefits

Likes

Hybrid WFH Good learning opportunities for presales Skill development Good Managers

Skill development - Good

+1 more

Dislikes

Poor Work life balance Forced to work overtime and on weekends Compensatory off not given Poor appraisal system Very poor salary

Salary - Poor

+3 more

Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Likes

No work pressure out side of your shift. Hybrid model to go to office.

Job security - Excellent

Dislikes

...s required by the team. Sometimes different shifts in the same week as well. 4. What is salary hike? never heard of it.

Salary - Bad

+4 more

Deputy Manager in Pune

Full Time

Finance & Accounting Department

5.0

• posted on 13 Mar 2025

4.0

for Salary and Benefits

Likes

...to the mark.. Acquisition is happen but it's not smooth as compared to others...I would like to join again if they have clarity in the salary structure and position

Salary - Good

+5 more

Dislikes

Policies and benefits, transport, medical and gratuity it's deducted from employees salary ..

see more salary related reviews

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What people are saying about HCLTech

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goodtoknow293

2w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Senior Customer Service Manager Salary FAQs

How the salary growth look like for a Senior Customer Service Manager at HCLTech in India?

The salary growth for a Senior Customer Service Manager at HCLTech depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Manager can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
3 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
4 years	₹3.2 Lakhs to ₹4.0 Lakhs per year
5 years	₹5.0 Lakhs to ₹6.3 Lakhs per year

and so on.

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HCLTech Senior Customer Service Manager Salaries

HCLTech Senior Customer Service Manager salary in India ranges between ₹3.2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 HCLTech latest salaries received from various employees of HCLTech.