HCLTech Customer Support Engineer L1 salaries in India

Likes

I always have work to do and learn.

Dislikes

...to fraud you in whatever way possible. They drag everything as long as they can. All bonus, rewards strech easily to 1 year delay and if you resigned in between you are not eligible even if it's their fault in delay. No ethics. No rules.

Likes

a good management gives good results. I like most of the things in HCL. 20kms to my home and flexible hours but the wrong person to manage project ruin everything.

Dislikes

No hike, no early release, Hcl does not follow the policies but we need to follow the policies. zero health benefits. worst project management. Variable pays are worst of all these negative points. Helping an employee to resolve an issue is hardest part. refering own people to projects. Healthy hiring but the bench strength is bigger than what they need.

Likes

1. Job security

Dislikes

1. Salary & appraisal: They will not increase the salary for more than 2.8-3 years. Fake promises to increase salaries and hike. No extra money for OT also. And also they are deducting variable pays every months without any reason (there is court case against HCL for that, you can read article on internet also). 2. Work life balance: In one word disgusting. We are working from morning 9 to late nights 9:30 average daily even one Saturday and Sundays. 3. Company culture: Fake promises and fake hike news they spread, and even after 2.8 years they are not releasing hike letters. 4. Work satisfaction: No matter how hard you work they will not happy and they will give more work to you. Senior managements are going home after 3:30 / 4:00pm but normal employees have to work till nights. 5. Overall: DONT JOIN THIS COMPANY.

Likes

Work life balance and company culture

Dislikes

No Salary hikes, no promotions, no value for the head wor, appraisal process is worst process I feel like it is a scam to escape hikes. Salary will not at all depends on rating, no use if you get Distinction performance or Exceptional performance, no good projects, no growth, even freshers will get good salary than experienced, difference college people get different hikes for freshers if you are coming from top colleges you will get good salary when you join as freshers

Likes

Nothing much but it gives salary on time that's the only good part of it and has events regularly celebrated.

Dislikes

Many: 1. Work life balance is nill. They treat employees as slave and make you work for almost 14-15 hrs per day 2. The way they treat employees is pathetic - if you are facing any problem there will be no one to hear you or stand by you. All are teamed up at the end 3. There is no career growth at all. You'll see employees who just get around 1 lakh or even less even after working for 10 -15 yrs. For So