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Hathway

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3.5

based on 823 Reviews

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Customer Success, Service & Operations

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Hathway Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 540 latest salaries
Designation Avg Annual Salary Open Jobs

Deputy Manager- Content

7 - 9 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Operations Manager

12 - 13 years exp. (AmbitionBox Estimate)
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₹8.9 L/yr - ₹12.2 L/yr

MIS Analyst

6 - 10 years exp. (AmbitionBox Estimate)
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₹0.3 L/yr - ₹0.4 L/yr

L2 Engineer

2 - 3 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.7 L/yr

Escalation Lead

4 - 5 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.7 L/yr

RF Engineer

3 - 4 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.5 L/yr

Customer Support Associate

1 - 6 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹4 L/yr

MIS Coordinator

6 - 7 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.7 L/yr

Back end Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Collections Executive

5 - 6 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.1 L/yr

Senior Back Office Executive

3 - 5 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Activation Officer

2 - 3 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Engineer - Network Operations

6 - 7 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Associate Customer Support Engineer

4 - 10 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Associate Customer Engineer

1 - 3 years exp. (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Customer Support Coordinator

1 - 5 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Customer Care Head

16 - 17 years exp. (AmbitionBox Estimate)
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₹16 L/yr - ₹20.4 L/yr

Retention Manager

20 - 23 years exp. (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Customer Support Service Engineer

3 - 5 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Senior Processing Executive

5 - 6 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Last Updated: 4 Mar, 2025

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Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
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Salary related reviews for Hathway

2.9

Rated by 133 employees for salary & benefits

Technical Support Engineer in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Aug 2020
4.0
 for  Salary and Benefits

Likes

I don't know how to appreciate Hathway exactly! where is in this worldwide pandemic everyone is unstable and under cost cutting either with salary or permanent disability of their job, our organisation supported us till no end. HRs, our vertical seniors and the management is quite supportive.

read more
  • Salary - Good
    • +6 more

Executive in Nungambakkam

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Oct 2023
1.0
 for  Salary and Benefits

Likes

Over all 5 years experience but I am satisfied the work and company hathway

  • Skill development - Excellent
    • +4 more

Dislikes

Salary and posting not receiving yearly....How many years We are working in hathway yearly once not yet receiving increment so I am not like😔

read more
  • Salary - Bad
    • +1 more

Renewal Executive in Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 03 Jul 2019
4.0
 for  Salary and Benefits

Likes

...with hathway coz hathway made more confident and there environment is also good.there no issue with salary and no politics.but there is no growth. So i left the job

read more
  • Salary - Good
    • +5 more

Dislikes

no i dont have any issue with my boss and my teammates.

  • Promotions - Poor

Customer Care Executive in Jaipur

Customer Success, Service & Operations Department

4.0
  •  posted on 14 Sep 2018
4.0
 for  Salary and Benefits

Likes

Teammates are good, salary was on time to time but salary growth is average, I have learnt many things from there, overall my experience is good. I can suggest to anyone for this company.

read more
  • Salary - Good
    • +3 more

Dislikes

Salary growth, No incentive and Overtime compensation.

  • Job security - Poor

Associate Technical Operations in Mumbai

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 15 Oct 2023
3.0
 for  Salary and Benefits

Likes

Yes sir, how long has he been working, but he has not been able to pay the salary, he has not bothered yet or when he will, he has paid 500rs 1 time in 5 years, he has not said anything, but everything is fine.

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  • Skill development - Excellent
    • +2 more

Dislikes

The company is good but the people we have met do not talk for us, just see something for us.

  • Job security - Bad
    • +1 more
see more salary related reviews

Hathway interview questions by designations

Team Lead (3)Nodal Officer (2)Enterprise Business Manager (2)HR Executive (2)
View all 37 interview experiences
More about working at Hathway

Hathway Salary FAQs

How much does Hathway pay per year?
The average Hathway salary ranges from approximately ₹1 Lakh to ₹1.8 Lakh per year for a Senior Telecaller and ₹42 Lakhs to ₹55 Lakhs per year for a Vice President. Salary estimates are based on 540 Hathway salaries received from various employees of Hathway. Hathway employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Hathway?
The highest-paying job at Hathway is a Vice President with a salary of ₹42 Lakhs to ₹55 Lakhs per year. The top 10% of employees earn more than ₹12 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in Hathway?
Minimum salary at Hathway depends on the role you are applying for. For Telecaller the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year, and for Sales Executive the minimum salary is ₹1.5 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Hathway?
The average salary at Hathway for freshers varies from ₹1 Lakh to ₹2.4 Lakhs per year for Telecaller and ₹1.6 Lakh to ₹3 Lakhs per year for Customer Support Executive.
What is the notice period at Hathway in Customer Success, Service & Operations Department?
According to AmbitionBox, 48% of the Hathway employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 361 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Hathway is INRunlock blur . Salary estimates are based on 540 Hathway latest salaries received from various employees of Hathway.

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