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Hansa Direct

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3.6

based on 133 Reviews

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Mumbai
Customer Success, Service & Operations

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Hansa Direct Customer Success, Service & Operations Department Salaries in Mumbai

based on 97 latest salaries
Designation Avg Annual Salary Open Jobs

Chat Support Executive

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Quality Analyst

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4 L/yr

Customer Support Executive

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Senior Operations Manager

15 years exp. · Mumbai (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Customer Agent

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.5 L/yr - ₹1.9 L/yr

Telecalling Executive

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Senior Customer Executive

7 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

ORM Executive

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.5 L/yr

Process Trainer

7 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Operations Executive

Fresher · Mumbai (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Trainer

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Telecaller

Fresher · Mumbai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Csr Executive

9 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Customer Representative Executive

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Assistant Manager

8 - 14 years exp. · Mumbai (5 salaries)
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₹4.5 L/yr - ₹6.1 L/yr

Senior Executive

14 - 15 years exp. · Mumbai (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Executive

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹1.5 L/yr - ₹1.9 L/yr

QA

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 23 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Hansa Direct

3.7

Rated by 13 employees for salary & benefits

Senior MIS Executive in Airoli, Navi Mumbai

Full Time

 · 

Data Science & Analytics Department

1.0
  •  posted on 03 Jun 2022
1.0
 for  Salary and Benefits

Likes

Work culture is okk, not much pressure and time bound things.

  • Job security - Good

Dislikes

I worked there for 4 yrs and 7 months, in covid era I admitted in covid center, in that situation also I worked I support as no one willing to take my work load, but when appraisal time come company forget me or my superior not highlight my support at that situation, I wasn't got salary hike but other operation person got. Very very disappointed for me. I haven't received salary hike for last 2 yrs finally I moved to other job. There is ZERO value to MIS executive in this company and the person who don't have knowledge are on high post, how talent acquisition work in this company is the question.

read more
  • Salary - Bad
    • +4 more

Quality Analyst in Airoli, Navi Mumbai

Quality Assurance Department

2.0
  •  posted on 31 May 2022
1.0
 for  Salary and Benefits

Likes

...nager & QTL was not, Management work on favouritism, No appraisals were satisfy. No bonus nothing.

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Dislikes

There is a lot of politics which management doesn't address. There was no learning.

  • Salary - Bad
    • +5 more

Relationship Executive in Navi Mumbai

Other Department

2.0
  •  posted on 07 Jan 2022
1.0
 for  Salary and Benefits

Likes

No comments

  • Job security - Good

Dislikes

...s promotion uska.....request to think twice before joining hansa direct ......there is no increment in salary no growth ...nothing

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  • Salary - Bad
    • +4 more

Relationship Executive in Navi Mumbai

Other Department

1.0
  •  posted on 14 Oct 2021
1.0
 for  Salary and Benefits

Likes

There is nothing to like this company

Dislikes

...riyani he is such a nonsense guy he don't know how to communicate with person .And they don't Increase the salary of employees who is working frm 3 year .And The Trainer and The Trainer Manager they don't know how to talk with employee guys pls if you want job dont go for interview in hansa direct.

read more
  • Salary - Bad
    • +6 more

CSR (customer Service Representatives) in Navi Mumbai Airoli

Sales & Business Development Department

2.0
  •  posted on 04 Jul 2020
2.0
 for  Salary and Benefits

Likes

Hansa direct wasted our maximum years of service during lockdown no pay for may june fhansa firect had deprieved its employees getting salary less than 15000 160000 neither psid salaty to yhem gor may june not even given given most of them work from homeor csrs only is it look iso 9001 2015 certified company

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Dislikes

Salaries is not so good compare to our work hansa direct concern towards agents they already select then for show conductijp so least expectation for growth team leader managers malai kha rahe hai agents jaan se jaan rahe hai exampleis absolutely good to justify on what ground given iso 9001 2015 certificate

read more
  • Salary - Poor
    • +6 more
see more salary related reviews

Hansa Direct interview questions by designations

Director (1)Telecalling Executive (1)Customer Care Agent (1)IT Associate (1)
View all 7 interview experiences

Know more about Hansa Direct Mumbai

More about working at Hansa Direct

Hansa Direct Salary FAQs

How much does Hansa Direct pay per year?
The average Hansa Direct salary ranges from approximately ₹1 Lakh to ₹2.2 Lakhs per year for a B.P.O and ₹7.2 Lakhs to ₹12 Lakhs per year for a Operations Manager. Salary estimates are based on 97 Hansa Direct salaries received from various employees of Hansa Direct. Hansa Direct employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in Hansa Direct?
The highest-paying job at Hansa Direct is a Operations Manager with a salary of ₹7.2 Lakhs to ₹12 Lakhs per year. The top 10% of employees earn more than ₹5.80 lakhs per year. The top 1% earn more than a whopping ₹22.10 lakhs per year.
What is the minimum salary in Hansa Direct?
Minimum salary at Hansa Direct depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.7 Lakh to ₹3.3 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Hansa Direct?
The average salary at Hansa Direct for freshers is ₹1.9 Lakhs per year for Relationship Executive.
What is the notice period at Hansa Direct in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 44% of the Hansa Direct employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 28% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 71 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Hansa Direct , Mumbai is INRunlock blur . Salary estimates are based on 97 Hansa Direct latest salaries received from various employees of Hansa Direct.

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