GVK Emergency Management and Research Institute Customer Service Associate salaries in Agra

Likes

1. Work & Personal Life Balance 2. Rules & Regulations

Dislikes

1. No appraisal in 4 Years 2. After 4 Years appraisal done wherein In hand salary decreased because GVK EMRI increased the incentive part. Which is not a good sign for an employee. It shows decrease in salary instead of increment.

Likes

Respected for every responsible employee

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes

Likes

I feel very happy, because every mins I will try to save the public life.... I'm so proud to work on this job....

Dislikes

Salary and appraisal..... And this is emergency service.... Please control unwanted call abusive prank and child calls.....

Likes

Average salary comparable to state.

Dislikes

...ly harassment of employee during meetings. Poor HR policy, no work life balance. PLI in monthly salary to threaten employee of forceful deduction. First month just half salary as PLI part is not available at first month.

Likes

Employees are very good in this office. They are very helpful.

Dislikes

...ewtown, Kolkata. I worked there as a ERO. My GID No. is RO200629MouliS. On 3.09.2023 submitted my resign letter and complete my notice period but they didn't provide any resign documents to me and also salary due. After 6 months i visit my office to talk to the finance office of this off but he refuse to meet.Then a security guard came and take my gid no. but they didn't take any action about this. I completed my resign period on 5.10.2023 and now it's june 25.06.2024, it almost 8 months but didn't give us salary and also they didn't put the exit date that's why i faced an issue in PF. In my PF account still now showing me as employee of this company.