GTT Communications Service Desk Analyst Salaries by 7 Employees

1 - 4 years exp.

₹3.2 Lakhs - ₹5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

17% less than the average Service Desk Analyst Salary in Hardware & Networking Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.5 L/yr
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IT & Information Security Service Desk Analyst Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5 L/yr

Last Updated: 7 Sep 2023

Companies similar to GTT Communications for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
BT Business Service Desk Analyst Salary 2 - 6 years exp. (16 salaries)	₹3 L/yr - ₹4.4 L/yr 1% more
Iron Systems Service Desk Analyst Salary 2 - 7 years exp. (3 salaries)	₹3.2 L/yr - ₹4.1 L/yr 3% less
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HCLTech Service Desk Analyst Salary 0 - 5 years exp. (208 salaries)	₹1.7 L/yr - ₹6.2 L/yr 6% less
Wipro Service Desk Analyst Salary 0 - 6 years exp. (158 salaries)	₹1.8 L/yr - ₹9.5 L/yr 26% more	24 job openings
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (111 salaries)	₹2.1 L/yr - ₹8 L/yr 35% more

Service Desk Analyst salary at GTT Communications ranges between ₹3.2 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 7 latest salaries received from various employees of GTT Communications.

Experience wise GTT Communications Service Desk Analyst salaries

Last Updated: 7 Sep 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹5.9 L/yr
2 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4.5 L/yr
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3 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹5 L/yr
4 years (3 salaries)	₹3.5 L/yr - ₹5 L/yr

Similar Designation salaries in GTT Communications

Service Delivery Coordinator Salary

(18 salaries)

₹3.25 L/yr - ₹5.5 L/yr

Business Analyst Salary

(12 salaries)

₹3 L/yr - ₹8.3 L/yr

Vendor Coordinator Salary

(7 salaries)

₹3.5 L/yr - ₹4.5 L/yr

Quality Analyst Salary

(7 salaries)

₹4.5 L/yr - ₹8.3 L/yr

Team Lead Salary

(6 salaries)

₹5 L/yr - ₹14 L/yr

Project Manager Salary

(6 salaries)

₹6.5 L/yr - ₹17.95 L/yr

Service Delivery Specialist Salary

(4 salaries)

₹3.3 L/yr - ₹5.4 L/yr

Senior Reporting Analyst Salary

(4 salaries)

₹5.2 L/yr - ₹6 L/yr

Incident Manager Salary

(4 salaries)

₹7.5 L/yr - ₹10 L/yr

Supervisor Salary

(4 salaries)

₹2 L/yr - ₹11.2 L/yr

Top skills at GTT Communications for Service Desk Analyst

Customer Satisfaction Management Service Desk Customer Service Incident management Technical Support Billing Administration client servicing outbound customer support German Language SMB MS Office Ticketing

Salary related reviews for GTT Communications

3.0

Rated by 1 employees for salary & benefits

Tier-1 Engineer (working remotely)

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 20 Feb 2025

1.0

for Salary and Benefits

Likes

Just the people really Managers were pretty good not Sr. Managers na all though

Dislikes

... changed the designation of everyone to a non-tech role poor upper management if you say something logical, you are wrong low salary for the role lack of promotion chance

Salary - Bad

+6 more

Tier 1 Engineer Service Assurance Global NOC in Pune

Full Time

Pune Department

3.0

• posted on 30 Jul 2021

1.0

for Salary and Benefits

Likes

...t has issue with team management. No value for an employee during WFH Condition.No issues about salary.

Skill development - Excellent

+2 more

Dislikes

Management level. Egoistic attitude of management. Unfairness. Employee Benefits.Political Behaviour

Salary - Bad

+3 more

Network Analyst in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2024

1.0

for Salary and Benefits

Likes

Good just because they provide work from home and also if you are fresher.

Dislikes

I have many points for dislike: -Tech company but give target to the employee just like sales team, nothing good to learn. - Full of micromanagement - No specific SOP for the project every team follow process according to their choice. - Put on PIP during the appraisal.

Salary - Bad

+6 more

Network Analyst in Pune (working remotely)

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I appreciate the remote work option, and the management and team processes are great. However, it would be even more beneficial if the company could offer more opportunities for technical skill development.

Company culture - Excellent

+1 more

Dislikes

The ompany doesn't offer any night shift incentives or allowance.

Salary - Bad

+2 more

Network Operations Supervisor in Pune

Full Time

Engineering - Hardware & Networks Department

2.0

• posted on 18 Apr 2023

1.0

for Salary and Benefits

Likes

GTT is a good company for beginners & who have less than 2 years of experience.

Job security - Good

Dislikes

No exposure on technical kinds of stuff & A lot of dependencies is there. You become dependent on international guys as accesses/responsibilities are given to Indian guys. If you are getting an offer & reporting manager is Ajith or Santiago then do not accept the offer. Otherwise, you will sacrifice your own growth by your own hand. The above statements are comes from 5 years of experience.

Salary - Bad

+4 more

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Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

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GTT Communications Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at GTT Communications ?

The average salary of a Service Desk Analyst at GTT Communications in India typically ranges from ₹3.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Service Desk Analyst at GTT Communications earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Service Desk Analyst Salaries at GTT Communications can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 GTT Communications employees in India.

What is the estimated take home salary of a Service Desk Analyst at GTT Communications in India?

The estimated take-home salary of a Service Desk Analyst at GTT Communications in India typically ranges from ₹27,332 to ₹28,736 per month. This is based on the average salary range of ₹3.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of GTT Communications. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at GTT Communications ?

To be a Service Desk Analyst at GTT Communications in india, the key skills required include:

- Customer Satisfaction
- Management
- Service Desk
- Customer Service
- Incident management

These skills are highly valued at GTT Communications and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than GTT Communications for Service Desk Analyst in India?

Tech Mahindra	₹2.1 Lakhs to ₹8.0 Lakhs per year
Wipro	₹1.8 Lakhs to ₹9.5 Lakhs per year
BT Business	₹3.0 Lakhs to ₹4.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by GTT Communications, depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to GTT Communications in India?

The salary of a Service Desk Analyst at companies similar to GTT Communications in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Iron Systems	₹3.2 Lakhs to ₹4.1 Lakhs per year
HCLTech	₹1.7 Lakhs to ₹6.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at GTT Communications in India?

The salary growth for a Service Desk Analyst at GTT Communications depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at GTT Communications:

Experience	Average Salary Range
1 year	₹3.2 Lakhs to ₹5.9 Lakhs per year
2 years	₹1.4 Lakhs to ₹4.5 Lakhs per year
3 years	₹3.5 Lakhs to ₹5.0 Lakhs per year
4 years	₹3.5 Lakhs to ₹5.0 Lakhs per year

and so on.

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GTT Communications Service Desk Analyst Salaries

GTT Communications Service Desk Analyst salary in India ranges between ₹3.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 GTT Communications latest salaries received from various employees of GTT Communications.