BT Business Service Desk Analyst Salaries by 10+ Employees

2 - 6 years exp.

₹3 Lakhs - ₹4.5 Lakhs

Salary of majority employees

Fixed (0%)

₹

Variable (100%)

₹NaN Lakhs

16% less than the average Service Desk Analyst Salary in Hardware & Networking Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 2 - 5 years exp. (7 salaries)	₹3 L/yr - ₹4.3 L/yr
Engineering - Hardware & Networks Service Desk Analyst Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.2 L/yr
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IT & Information Security Service Desk Analyst Salary 4 - 6 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.4 L/yr

Last Updated: 18 Oct 2024

Companies similar to BT Business for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TransPerfect Service Desk Analyst Salary 2 - 5 years exp. (16 salaries)	₹2.4 L/yr - ₹4.2 L/yr 5% less
Minosha Service Desk Analyst Salary 1 - 4 years exp. (3 salaries)	₹2.2 L/yr - ₹2.7 L/yr 34% less
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HCLTech Service Desk Analyst Salary 0 - 6 years exp. (213 salaries)	₹1.7 L/yr - ₹6.2 L/yr 1% less
Wipro Service Desk Analyst Salary 0 - 7 years exp. (154 salaries)	₹1.8 L/yr - ₹8 L/yr 23% more	24 job openings
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (109 salaries)	₹2.1 L/yr - ₹7.7 L/yr 27% more

Service Desk Analyst salary at BT Business ranges between ₹3 Lakhs to ₹4.5 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 16 latest salaries received from various employees of BT Business.

Experience wise BT Business Service Desk Analyst salaries

Last Updated: 18 Oct 2024

Experience	Avg Annual Salary
2 years (4 salaries)	₹3.2 L/yr - ₹4.5 L/yr
3 years (4 salaries)	₹3 L/yr - ₹4.2 L/yr
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4 years (3 salaries)	₹3.4 L/yr - ₹4.4 L/yr
5 years (3 salaries)	₹3 L/yr - ₹4.3 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹4 L/yr

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Top skills at BT Business for Service Desk Analyst

Service Desk Customer Service Communication Skills Operations Active Directory Customer Handling Remedy Customer Satisfaction Service operations Calling ITIL Service Assurance L1 IT Service Desk

Salary related reviews for BT Business

4.0

Rated by 2 employees for salary & benefits

Project Manager in Kolkata

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 24 Dec 2024

2.0

for Salary and Benefits

Likes

Overall work life balance supported by the overseas UK management.

Company culture - Good

+1 more

Dislikes

...elf certified with current apps and tools, gets dull in no time from noon-usage. Pathetic salary growth. Since last 10 years it's the same story every year -1st 3 Quarters Huge Profit and business topping the chart. Last Quarter just before appraisal, either loss overall or in one business head or a scam and share price loss or profit but EBITDA down.

Salary - Poor

+2 more

Business Analyst in Kolkata

Full Time

Data Science & Analytics Department

4.0

• posted on 08 Nov 2024

3.0

for Salary and Benefits

Likes

Work life balance is at its best. In BT there is no concept of promotion. Everything is skill based. To move to upper level one needs to clear skill test and interview. Same for IJP. Hence, skillset gets at most priority. The L&D is great in this company. They really focus on employee's skill development. Great company to work with.

Skill development - Excellent

+5 more

Dislikes

If u can not negotiate properly Har might give you a base level salary.

Project Manager in Kolkata

Full Time

Project & Program Management Department

5.0

• posted on 16 Oct 2023

5.0

for Salary and Benefits

Likes

...opment Opportunities b) Diverse and Inclusive Work culture c) Work-Life Balance d) Competitive Compensation and Benefits e) Supportive Leadership and Team f) Innovative and Dynamic Environment g) Job Security and Stability h) Employee Well being initiatives i) Social Responsibility and Community Engagement j) Cutting Edge Technology and Projects

Salary - Excellent

+6 more

Dislikes

Nothing

Business Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 31 Jul 2023

3.0

for Salary and Benefits

Likes

The work life balance is good and they pay salary on time. And the most important thing is job security which now a day companies lack to provide however BT is not among them.

Skill development - Good

+2 more

Dislikes

Too much of favoursism and corporate politics.

Company culture - Poor

Customer Service Associate in DLF Cyber City Sector 24 Gurgaon

Full Time

Marketing & Communication Department

5.0

• posted on 05 Jan 2025

5.0

for Salary and Benefits

Likes

Good salary, hybrid module, best part would be night shift allowance.

Salary - Excellent

+3 more

Dislikes

Worked in EE, process is good but as the company has now started hiring people on average salary, the new hire are more into making money and not providing resolutions to the customers, worst part is nobody is bothered to take feedbacks and work on it!!

Work satisfaction - Poor

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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BT Business Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at BT Business ?

The average salary of a Service Desk Analyst at BT Business in India typically ranges from ₹3.0 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Service Desk Analyst at BT Business earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Service Desk Analyst Salaries at BT Business can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ BT Business employees in India.

What is the estimated take home salary of a Service Desk Analyst at BT Business in India?

The estimated take-home salary of a Service Desk Analyst at BT Business in India typically ranges from ₹27,812 to ₹29,209 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of BT Business. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at BT Business ?

To be a Service Desk Analyst at BT Business in india, the key skills required include:

- Service Desk
- Customer Service
- Communication Skills
- Operations
- Active Directory

These skills are highly valued at BT Business and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than BT Business for Service Desk Analyst in India?

Tech Mahindra	₹2.1 Lakhs to ₹7.7 Lakhs per year
Wipro	₹1.8 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BT Business, depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to BT Business in India?

The salary of a Service Desk Analyst at companies similar to BT Business in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HCLTech	₹1.7 Lakhs to ₹6.2 Lakhs per year
TransPerfect	₹2.4 Lakhs to ₹4.2 Lakhs per year
Minosha	₹2.2 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at BT Business in India?

The salary growth for a Service Desk Analyst at BT Business depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at BT Business:

Experience	Average Salary Range
2 years	₹3.2 Lakhs to ₹4.5 Lakhs per year
3 years	₹3.0 Lakhs to ₹4.2 Lakhs per year
4 years	₹3.4 Lakhs to ₹4.4 Lakhs per year
5 years	₹3.0 Lakhs to ₹4.3 Lakhs per year

and so on.

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BT Business Service Desk Analyst Salaries

BT Business Service Desk Analyst salary in India ranges between ₹3 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 BT Business latest salaries received from various employees of BT Business.