Groupon Lead Customer Service Agent Salaries by 2 Employees

6 - 7 years exp.

₹5.2 Lakhs - ₹6.6 Lakhs

Low Confidence

Salary of majority employees

Fixed (100%)

₹5.9 Lakhs

Variable (0%)

₹0.0

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Last Updated: 7 Aug 2024

Companies similar to Groupon for Lead Customer Service Agent

Company name	Avg Annual Salary	Open Jobs
Qatar Airways Lead Customer Service Agent Salary 9 - 15 years exp. (6 salaries)	₹7 L/yr - ₹10 L/yr 42% more

Lead Customer Service Agent salary at Groupon ranges between ₹5.2 Lakhs to ₹6.6 Lakhs per year for employees with experience between 6 years to 7 years. Salary estimates are based on 2 latest salaries received from various employees of Groupon.

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Salary related reviews for Groupon

Customer Service Associate in Bangalore / Bengaluru

Full Time

Other Department

3.0

• posted on 28 Apr 2024

4.0

for Salary and Benefits

Likes

Salary, Benifits, Cafeteria

Salary - Good

Dislikes

Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.

Skill development - Bad

+5 more

Customer Support Executive in Bangalore / Bengaluru

Marketing & Communication Department

2.0

• posted on 14 May 2019

1.0

for Salary and Benefits

Likes

...o understand employee, No growth and no future.. You can be kicked out anytime I'm not terminated but I have seen company kicking out employees for cost cutting.

Dislikes

Higher Authorities, Who are always ready to move and kick out to employees based on their profits

Salary - Bad

+6 more

Senior Fraud Analyst in Chennai

Full Time

Risk Management & Compliance Department

4.0

• posted on 16 Oct 2023

3.0

for Salary and Benefits

Likes

Decent salary and there has never been an instance of late salary so can plan properly. Work culture was good up until Covid.

Company culture - Good

+1 more

Dislikes

There is no transparency in promotions, promotion interviews are done by immediate managers and obviously, there is bias. There is no proper process change cycle creating lots of confusion within team.

Promotions - Poor

Customer Service Representative in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Worst company, they didnt bother about ur personnel life and health. About salary and incentives are worst ever practise, they made us to work lot and do cost cut in all incentives. No team out, no team lunch. No performance bonus. Completely worst company

Salary - Bad

+6 more

Engineering Manager in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

2.0

• posted on 09 Mar 2023

4.0

for Salary and Benefits

Likes

Its employees, work culture, salary and perks even mid level management and leadership are really good.

Salary - Good

+2 more

Dislikes

Job Security is a major concern. Frequent firing. does not matter what position and skill you have, you are not safe.

Job security - Bad

+1 more

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a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Groupon Lead Customer Service Agent Salary FAQs

How the salary growth look like for a Lead Customer Service Agent at Groupon in India?

The salary growth for a Lead Customer Service Agent at Groupon depends on factors such as experience, performance, and promotions. On average, a Lead Customer Service Agent can expect the following growth trajectory at Groupon:

Experience	Average Salary Range
6 years	₹5.2 Lakhs to ₹6.6 Lakhs per year
7 years	₹5.2 Lakhs to ₹6.6 Lakhs per year

and so on.

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Groupon Lead Customer Service Agent Salaries

Groupon Lead Customer Service Agent salary in India ranges between ₹5.2 Lakhs to ₹6.6 Lakhs. This is an estimate based on latest salaries received from employees of Groupon.