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3.8

based on 354 Reviews

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Customer Success, Service & Operations

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BYJU'S Exam Prep Customer Success, Service & Operations Department Salaries in India

based on 51 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Associate

1 - 6 years exp. (9 salaries)
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₹4.1 L/yr - ₹5.1 L/yr

Student Support Executive

3 - 4 years exp. (3 salaries)
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₹3.6 L/yr - ₹3.7 L/yr

Content Associate

5 - 6 years exp. (3 salaries)
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₹3.7 L/yr - ₹3.9 L/yr

Deputy Manager

3 - 4 years exp. (AmbitionBox Estimate)
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₹7.4 L/yr - ₹8.2 L/yr

Starting your career? Discover BYJU'S Exam Prep fresher salaries in India

Senior Consultant

12 - 13 years exp. (AmbitionBox Estimate)
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₹36 L/yr - ₹46 L/yr

Senior Business Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Sr. BDE

2 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Academic Head

4 - 5 years exp. (AmbitionBox Estimate)
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₹19 L/yr - ₹24.3 L/yr

Head Customer Support

8 - 9 years exp. (AmbitionBox Estimate)
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₹12 L/yr - ₹15.4 L/yr

Senior Support Manager

7 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Customer Support Manager

5 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Associate Vice President

11 years exp. (AmbitionBox Estimate)
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₹36.9 L/yr - ₹47.2 L/yr

DTP Operator

8 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Analyst

3 years exp. (AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.9 L/yr

Freelancer

3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Operations Manager

6 years exp. (AmbitionBox Estimate)
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₹6.7 L/yr - ₹8.5 L/yr

Senior Associate Operations

1 year exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.5 L/yr

Operations Executive

4 years exp. (AmbitionBox Estimate)
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₹3.9 L/yr - ₹5 L/yr

Team Leader Customer Service

5 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Operations Team Member

1 year exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Last Updated: 24 Sep, 2024

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for BYJU'S Exam Prep

3.5

Rated by 11 employees for salary & benefits

Associate Content Developer in Hyderabad / Secunderabad

Full Time

 · 

Business Associates Department

5.0
  •  posted on 01 Dec 2022
5.0
 for  Salary and Benefits

Likes

A fast-paced, high-energy company that rewards achievement and growth. Our coworkers are always working together to meet customer needs, and we encourage our employees to share their ideas and collaborate with each other.

read more

Dislikes

The pay is very less when compared to other companies.

Associate Creative in Pune

Full Time

 · 

Creative Team Department

5.0
  •  posted on 02 Dec 2022
5.0
 for  Salary and Benefits

Likes

The people at BYJU'S are extremely helpful and supportive. I like to work here as there is no delay in salary . the HR team is extremely helpful.

read more

Dislikes

The non-stop meeting can be tiresome. The air conditioning is also too cold for me.

Academic Specialist (working remotely)

Full Time

 · 

Teaching & Training Department

1.0
  •  posted on 25 Aug 2022
2.0
 for  Salary and Benefits

Likes

...is permanent Work from Home and the Academic Specialist gets the assets at home. The salary is on time. Apart from this, everything is worst here.

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Dislikes

They can fire you without any reason. They put me inside PIP and didn't offered me any valid reason for it. They fired hundreds of Employees without any proper reason. Only those employees gets promotion here who are bootlickers of their senior managers. Even the managers don't know how to behave professionally with the juniors. Being at a senior position does not give license to the Manager to talk rubbish to the employees at lower level than them. They also ate up my rewards. Don't work here!

read more

Senior Project Associate in Noids

Project Management Department

5.0
  •  posted on 06 Oct 2022
4.0
 for  Salary and Benefits

Likes

Working at BEP feels like freedom. I have been given responsibilities which I have complete ownership of. This means much. Always wanted freedom, and here I am living my dream.

read more

Dislikes

Salary could be better, but to be honest, people pay for learning skills which I am learning here which I am being paid for.

read more

Graphic Designer in Windsor IT Park, Tower - A, 2nd Floor, Sector 125, Noida, Uttar Pradesh 201303

UX, Design & Architecture Department

5.0
  •  posted on 09 Sep 2022
5.0
 for  Salary and Benefits

Likes

Culture in BYJU'S EXAM PREP is absolutely tremendous, Salary/benefits are on time, holidays/leaves are approved on time, management cares about their employees. Team members are so approachable, helpful and very supportive.

read more

Dislikes

Everything is fine so i have never had issue

see more salary related reviews

BYJU'S Exam Prep interview questions by designations

Business Development Associate (3)Academic Counsellor (2)Senior Business Development Associate (2)Front end Developer (1)
View all 23 interview experiences
More about working at BYJU'S Exam Prep

BYJU'S Exam Prep Salary FAQs

How much does BYJU'S Exam Prep pay per year?
The average BYJU'S Exam Prep salary ranges from approximately ₹2 Lakhs to ₹3.4 Lakhs per year for a Freelancer and ₹18 Lakhs to ₹50 Lakhs per year for a Staff Engineer. Salary estimates are based on 51 BYJU'S Exam Prep salaries received from various employees of BYJU'S Exam Prep. BYJU'S Exam Prep employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in BYJU'S Exam Prep?
The highest-paying job at BYJU'S Exam Prep is a Staff Engineer with a salary of ₹18 Lakhs to ₹50 Lakhs per year. The top 10% of employees earn more than ₹18.50 lakhs per year. The top 1% earn more than a whopping ₹44 lakhs per year.
What is the minimum salary in BYJU'S Exam Prep?
Minimum salary at BYJU'S Exam Prep depends on the role you are applying for. For Associate the minimum salary is ₹3.2 Lakhs to ₹5 Lakhs per year, and for Senior Associate the minimum salary is ₹3.8 Lakhs to ₹8 Lakhs per year and so on.
What is the salary package for freshers in BYJU'S Exam Prep?
The average salary at BYJU'S Exam Prep for freshers varies from ₹3.2 Lakhs to ₹4.5 Lakhs per year for Associate and ₹6.5 Lakhs to ₹10 Lakhs per year for Software Engineer.
What is the notice period at BYJU'S Exam Prep in Customer Success, Service & Operations Department?
According to AmbitionBox, 64% of the BYJU'S Exam Prep employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 42 responses on AmbitionBox in last 2 years.

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BYJU'S Exam Prep Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at BYJU'S Exam Prep is INRunlock blur . Salary estimates are based on 51 BYJU'S Exam Prep latest salaries received from various employees of BYJU'S Exam Prep.

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