Genpact Customer Care Salaries by 3 Employees (Updated 2025)

0 - 4 years exp.

₹1 Lakh - ₹2.4 Lakhs

Low Confidence

Salary of majority employees

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33% less than the average Customer Care Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role? 3 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Care Salary 3 years exp. (AmbitionBox Estimate)	Unlock ₹0.9 L/yr - ₹1.2 L/yr
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Food, Beverage & Hospitality Customer Care Salary Fresher (AmbitionBox Estimate)	Unlock ₹0.9 L/yr - ₹1.1 L/yr

Last Updated: 15 Mar 2023

Companies similar to Genpact for Customer Care

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Care Salary 0 - 3 years exp. (4 salaries)	Unlock ₹0.6 L/yr - ₹3.4 L/yr 43% more
Infosys Customer Care Salary 9 - 14 years exp. (3 salaries)	Unlock ₹4.5 L/yr - ₹4.8 L/yr 210% more
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Accenture Customer Care Salary 0 - 4 years exp. (5 salaries)	Unlock ₹2.9 L/yr - ₹4.2 L/yr 154% more
Tech Mahindra Customer Care Salary 0 - 1 year exp. (6 salaries)	Unlock ₹2.2 L/yr - ₹4 L/yr 69% more
Sutherland Global Services Customer Care Salary 0 - 5 years exp. (3 salaries)	Unlock ₹1 L/yr - ₹5.5 L/yr 92% more

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

Customer Care salary at Genpact ranges between ₹1 Lakh to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Care salaries

Last Updated: 15 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹0.9 L/yr - ₹1.1 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹0.9 L/yr - ₹1.2 L/yr
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4 years (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹2.8 L/yr

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Top skills at Genpact for Customer Care

voice process customer care customer support international bpo Calling bpo Telecalling Customer Service Bpo Voice international call center International Voice Process inbound Back Office Communication Skills Customer Handling

Salary related reviews for Genpact

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Business Analyst in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

5.0

• posted on 03 Jan 2025

3.0

for Salary and Benefits

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Skill development - Good

+4 more

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Promotions - Poor

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Management Trainee in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

4.0

• posted on 24 Dec 2024

2.0

for Salary and Benefits

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Skill development - Good

+3 more

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable

Salary - Poor

Management Trainee in Hyderabad / Secunderabad

Full Time

Procurement & Supply Chain Department

3.0

• posted on 20 Dec 2024

1.0

for Salary and Benefits

Likes

No work pressure, Hybrid work

Skill development - Good

+4 more

Dislikes

1) Salary. 2) Politics for this salary also. I want to give 1 suggestion - Many people in this organisation suffering with Poverty. I can't able to see their faces also. Their faces and dressing style was very poor and dull. Because of this low package I put paper in Genpact after completing my 5 months. I started searching in other companies after completing my 3 months of experience here.

Salary - Bad

+1 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Genpact Customer Care Salaries

Genpact Customer Care salary in India ranges between ₹1 Lakh to ₹2.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.

Genpact Customer Care salaries in India

Companies similar to Genpact for Customer Care

Latest annual salaries shared by Genpact Customer Care

Experience wise Genpact Customer Care salaries

Similar Designation salaries in Genpact

Top skills at Genpact for Customer Care

Salary related reviews for Genpact

Process Associate in Gurgaon / Gurugram

Business Analyst in Bangalore / Bengaluru

Process Associate in Bangalore / Bengaluru

Management Trainee in Bangalore / Bengaluru

Management Trainee in Hyderabad / Secunderabad

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