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Genpact Customer Care salaries in India

Annual salary range
0 - 4 years exp.
₹1 Lakh - ₹2.4 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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35% less than the average Customer Care Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role? 3 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Care Salary
3 years exp. (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Food, Beverage & Hospitality
Customer Care Salary
Fresher (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.1 L/yr

Last Updated: 15 Mar 2023

Companies similar to Genpact for Customer Care

Company name Avg Annual Salary Open Jobs
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Tech Mahindra Customer Care Salary

0 - 1 year exp. (6 salaries)

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₹2.2 L/yr - ₹4 L/yr

arrow icon 69% more
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Accenture Customer Care Salary

0 - 5 years exp. (5 salaries)

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₹2.9 L/yr - ₹4.2 L/yr

arrow icon 154% more
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Wipro Customer Care Salary

0 - 3 years exp. (4 salaries)

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₹0.6 L/yr - ₹3.4 L/yr

arrow icon 43% more
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₹1 L/yr - ₹5.5 L/yr

arrow icon 92% more
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Infosys Customer Care Salary

9 - 14 years exp. (3 salaries)

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₹4.5 L/yr - ₹4.8 L/yr

arrow icon 210% more
Customer Care salary at Genpact ranges between ₹1 Lakh to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Care

1y ago
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3 months exp.
1y ago
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3 years exp.

Experience wise Genpact Customer Care salaries

Last Updated: 15 Mar 2023

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹0.9 L/yr - ₹1.1 L/yr
3 years (AmbitionBox Estimate)

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₹0.9 L/yr - ₹1.2 L/yr
4 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr

Similar Designation salaries in Genpact

Process Associate Salary
(28k salaries)
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₹0.85 L/yr - ₹6.5 L/yr
Management Trainee Salary
(19.6k salaries)
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₹1.65 L/yr - ₹11 L/yr
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₹3.99 L/yr - ₹12.12 L/yr
Senior Associate Salary
(4.9k salaries)
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₹1 L/yr - ₹9.8 L/yr
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₹1.3 L/yr - ₹5.3 L/yr
Operations Manager Salary
(1.7k salaries)
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₹6.5 L/yr - ₹21 L/yr
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₹18.15 L/yr - ₹58 L/yr
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₹2 L/yr - ₹10 L/yr
Team Lead Salary
(1.2k salaries)
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₹2.1 L/yr - ₹10.68 L/yr
Content Moderator Salary
(949 salaries)
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₹1.74 L/yr - ₹5.55 L/yr

Top skills at Genpact for Customer Care

voice process customer care customer support international bpo Calling bpo Telecalling Customer Service Bpo Voice international call center International Voice Process inbound Back Office Communication Skills Customer Handling

Salary related reviews for Genpact

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 03 Mar 2025

1.0
 for  Salary and Benefits

Likes

Work-life balance becomes meaningless when an experienced professional is paid a meager salary. If compensation isn't aligned with market standards, the balance is already disrupted.

read more

Dislikes

Salary, promotions, work culture, and every other aspect that defines the IT sector.

read more
  • Salary - Bad
  • +2 more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Content, Editorial & Journalism Department

1.0
  •  posted on 30 Jan 2025

1.0
 for  Salary and Benefits

Likes

Nothing good in my experience. It was good in the past, but now it’s becoming **worse day by day**. I wonder how people are working even more horror than a labor, just because they are jobless and have no other option for their livelihood.

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Dislikes

...ll-being. Management, for the most part, is incompetent and lacks basic empathy. Here Manager are like an as****ho*** know nothing than making labor exploitation They expect you to function like robots, pushing you to the edge for a shockingly low salary of just 1.9 LPA. Yes, there’s job security, but what’s the point if the work environment is toxic? People join, regret it almost immediately, and then spend their time planning their resignation. The few decent managers that exist are overshadowed by the sheer number of terrible ones. It feels less like an MNC and more like a chaotic startup where nobody knows what they’re doing, yet they expect employees to go above and beyond for peanuts. The constant micromanagement, lack of appreciation, and toxic atmosphere make this one of the worst places to work. Advice to Management: Start treating employees like humans. A stable job doesn’t mean people will tolerate a toxic work culture. Pay fairly, improve work-life balance, and stop exploiting employees before the company’s reputation sinks further. Bottom Line: You're better off being unemployed than ruining your mental health here. Think twice before joining

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

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Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more
see more salary related reviews

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Genpact Customer Care Salary FAQs

How the salary growth look like for a Customer Care at Genpact in India?
The salary growth for a Customer Care at Genpact depends on factors such as experience, performance, and promotions. On average, a Customer Care can expect the following growth trajectory at Genpact:

Experience Average Salary Range
Fresher ₹0.9 Lakhs to ₹1.1 Lakhs per year
3 years ₹0.9 Lakhs to ₹1.2 Lakhs per year
4 years ₹2.2 Lakhs to ₹2.8 Lakhs per year
and so on.

Tell us how to improve this page.

Genpact Customer Care salary in India ranges between ₹1 Lakh to ₹2.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.