Genius Consultants Customer Support salaries in India

Likes

Work culture is very good. Team member like family. Enjoy working there. Learning is very good.

Dislikes

Salary for beginners is very low. Provide bulk appraisal which is not going to create much difference in net take home.

Likes

There is nothing to like.

Dislikes

1. Tremendous Politics 2. Toxic Co workers 3. No scope of skill development 4. They hide their salary policy at the time of joining. 5. They signed me up a bond without my acknowledgement. 6. Salary is too low.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Likes

It is a platform where u can explore your skill and can communicate directly with head without any hesitation, can give your logical ideas related to company growth and development.

Dislikes

Salary structure and job role to a specific

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.