Genisys Group Senior Customer Support Specialist Salaries by Employees (Updated 2025)

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₹4.1 Lakhs - ₹5.2 Lakhs

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Last Updated: 28 Jan 2024

Companies similar to Genisys Group for Senior Customer Support Specialist

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Support Specialist Salary 0 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹5.5 L/yr 10% less
FNP Senior Customer Support Specialist Salary 3 - 6 years exp. (8 salaries)	₹3 L/yr - ₹4 L/yr 28% less
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Netcracker Technology Senior Customer Support Specialist Salary 5 - 6 years exp. (5 salaries)	₹6 L/yr - ₹9 L/yr 71% more
Lycatel BPO Senior Customer Support Specialist Salary 10 - 15 years exp. (5 salaries)	₹3.4 L/yr - ₹4 L/yr 22% less
IntouchCX Senior Customer Support Specialist Salary 3 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹4.8 L/yr 8% less

Senior Customer Support Specialist salary at Genisys Group ranges between ₹4.1 Lakhs to ₹5.2 Lakhs per year for employees with 2 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Genisys Group.

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Salary related reviews for Genisys Group

Senior Associate in Whitefield, Tower C 11th Floor. Prestige Shantiniketan

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Sep 2024

1.0

for Salary and Benefits

Likes

Not much work pressure

Dislikes

No salary hikes even if we work for 5 years. No promotion based on performance. Worst management specially. Worst manager and HR team. HR vijay pujari doesn’t care anything about the employees. No complaints are addressed properly. They only favour with the superiors. Manager Murli and there subordinates “Sumanth” “Simanchal” are the worst management a company could have hired to run several process. I have had the worst experience working with this people. I hope my review reach the top level of the company.

Salary - Bad

+5 more

Customer Support Executive in Bangalore / Bengaluru

Whitefield Bangalore Department

5.0

• posted on 06 Jan 2022

1.0

for Salary and Benefits

Likes

Genisys is wonderful company for those who want to work without any pressure because there is no target and any incentives as well also no any other income only have to wait the salary that's all and the work is very peaceful and wonderful no any pressure come work complete the login hours and go thats all about the company

Skill development - Good

+5 more

Dislikes

No any extra income like compensation bonus and attendence bonus and incentives extra money for extra work none of these

Salary - Bad

Customer Service Executive in Bangalore / Bengaluru

CSR & Social Service Department

1.0

• posted on 21 Sep 2019

1.0

for Salary and Benefits

Likes

None

Dislikes

...ny I have worked for. No offs on public holidays, no knowledge gaining programs. Uneducated team leaders, no salary appraisals, entirely politics in place of ijps and requests. management never supports employees at times of justice. Politics at office .

Salary - Bad

+6 more

AD Operations Executive (working remotely)

Full Time

Marketing & Communication Department

4.0

• posted on 01 Feb 2023

4.0

for Salary and Benefits

Likes

During my 2.5 yr journey. I learnt alot here. Best thing about the genisys is after working hours you don't need to worry about work apart from that managers and TL are so supportive.

Salary - Good

+6 more

Dislikes

They are not pay enough. Its means you cant compare with product based company hikes.

Junior Process Executive in Bangalore / Bengaluru

Customer Success, Service & Operations Department

3.0

• posted on 21 Apr 2022

1.0

for Salary and Benefits

Likes

Salary Credit is on time...working environment is very good...But no benefits for employees...

Skill development - Good

+1 more

Dislikes

...fresher this company is good to start up ur career, No benefits for employees... Agents work more than the salary given by the organization... My concern is to make high SALARY for employees...

Salary - Bad

+4 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Genisys Group Senior Customer Support Specialist Salary FAQs

What is the notice period for Senior Customer Support Specialist at Genisys Group?

According to AmbitionBox, 100% of the Genisys Group Senior Customer Support Specialists reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Genisys Group Senior Customer Support Specialist Salaries

Genisys Group Senior Customer Support Specialist salary in India ranges between ₹4.1 Lakhs to ₹5.2 Lakhs. This is an estimate based on latest salaries received from employees of Genisys Group.