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Genisys Group

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3.8

based on 215 Reviews

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Customer Success, Service & Operations

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Genisys Group Customer Success, Service & Operations Department Salaries in India

based on 283 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Operations Manager

20 - 21 years exp. (AmbitionBox Estimate)
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₹13.1 L/yr - ₹16.7 L/yr

Quality Analyst

8 - 9 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.5 L/yr

Senior Technical Support Executive

3 - 4 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

AST Consultant

4 - 5 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹10.4 L/yr

Agent

0 - 1 year exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Customer Service Associate

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.9 L/yr

Data Analyst

0 - 2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.7 L/yr

Senior Associate

2 - 3 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Process Trainer

1 - 4 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Customer Support Associate

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Senior Quality Assurance Analyst

5 - 6 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.8 L/yr

Operations Manager

5 - 11 years exp. (AmbitionBox Estimate)
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₹7.3 L/yr - ₹9.3 L/yr

Senior Customer Support Executive

5 - 6 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

HR Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Customer Support Representative

3 - 6 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Business Analyst

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹2.5 L/yr

Junior Customer Care Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Junior Customer Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Lead Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Sales Executive

1 year exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Last Updated: 29 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Genisys Group

3.2

Rated by 70 employees for salary & benefits

Senior Associate in Whitefield, Tower C 11th Floor. Prestige Shantiniketan

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Sep 2024
1.0
 for  Salary and Benefits

Likes

Not much work pressure

Dislikes

No salary hikes even if we work for 5 years. No promotion based on performance. Worst management specially. Worst manager and HR team. HR vijay pujari doesn’t care anything about the employees. No complaints are addressed properly. They only favour with the superiors. Manager Murli and there subordinates “Sumanth” “Simanchal” are the worst management a company could have hired to run several process. I have had the worst experience working with this people. I hope my review reach the top level of the company.

read more
  • Salary - Bad
    +5 more

Junior Process Executive in Bangalore / Bengaluru

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Apr 2022
1.0
 for  Salary and Benefits

Likes

Salary Credit is on time...working environment is very good...But no benefits for employees...

read more
  • Skill development - Good
    +1 more

Dislikes

...fresher this company is good to start up ur career, No benefits for employees... Agents work more than the salary given by the organization... My concern is to make high SALARY for employees...

read more
  • Salary - Bad
    +4 more

AD Operations Executive (working remotely)

Full Time

 · 

Marketing & Communication Department

4.0
  •  posted on 01 Feb 2023
4.0
 for  Salary and Benefits

Likes

During my 2.5 yr journey. I learnt alot here. Best thing about the genisys is after working hours you don't need to worry about work apart from that managers and TL are so supportive.

read more
  • Salary - Good
    +6 more

Dislikes

They are not pay enough. Its means you cant compare with product based company hikes.

read more

Customer Support Executive in Bangalore / Bengaluru

Whitefield Bangalore Department

5.0
  •  posted on 06 Jan 2022
1.0
 for  Salary and Benefits

Likes

Genisys is wonderful company for those who want to work without any pressure because there is no target and any incentives as well also no any other income only have to wait the salary that's all and the work is very peaceful and wonderful no any pressure come work complete the login hours and go thats all about the company

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  • Skill development - Good
    +5 more

Dislikes

No any extra income like compensation bonus and attendence bonus and incentives extra money for extra work none of these

read more
  • Salary - Bad

Customer Service Executive in Bangalore / Bengaluru

CSR & Social Service Department

1.0
  •  posted on 21 Sep 2019
1.0
 for  Salary and Benefits

Likes

None

Dislikes

...ny I have worked for. No offs on public holidays, no knowledge gaining programs. Uneducated team leaders, no salary appraisals, entirely politics in place of ijps and requests. management never supports employees at times of justice. Politics at office .

read more
  • Salary - Bad
    +6 more
see more salary related reviews

Genisys Group interview questions by designations

Customer Support Executive (3)AST Consultant (2)Customer Care Executive (2)Consultant (1)
View all 15 interview experiences
More about working at Genisys Group

Genisys Group Salary FAQs

How much does Genisys Group pay per year?
The average Genisys Group salary ranges from approximately ₹0.7 Lakh to ₹2.9 Lakhs per year for a CSR and ₹11 Lakhs to ₹28 Lakhs per year for a Senior Consultant. Salary estimates are based on 283 Genisys Group salaries received from various employees of Genisys Group. Genisys Group employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in Genisys Group?
The highest-paying job at Genisys Group is a Senior Consultant with a salary of ₹11 Lakhs to ₹28 Lakhs per year. The top 10% of employees earn more than ₹15.60 lakhs per year. The top 1% earn more than a whopping ₹37.35 lakhs per year.
What is the minimum salary in Genisys Group?
Minimum salary at Genisys Group depends on the role you are applying for. For Junior Executive the minimum salary is ₹1.8 Lakh to ₹3.2 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.7 Lakh to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in Genisys Group?
The average salary at Genisys Group for freshers varies from ₹1.8 Lakh to ₹2.5 Lakhs per year for Junior Executive and ₹2 Lakhs to ₹3.2 Lakhs per year for Customer Support Executive.
What is the notice period at Genisys Group in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Genisys Group employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 37% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 213 responses on AmbitionBox in last 2 years.

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Genisys Group Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Genisys Group is INRunlock blur . Salary estimates are based on 283 Genisys Group latest salaries received from various employees of Genisys Group.

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