FUJIFILM Assistant Manager Customer Support salaries in Customer Success, Service & Operations in India

Likes

...environment & culture. Teammates are supportive & the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is high.

Likes

...t starting point for learning various technologies and expanding your skill set. Competitive Salary: The starting salary is attractive, offering a good financial foundation for new employees.

Dislikes

- Toxic Work Environment: The company culture is plagued by nepotism, favoritism, and harassment, creating a hostile and uncomfortable work environment. - Lack of Accountability: Complaints and concerns are often ignored or dismissed, with no consequences for perpetrators and a culture of silence and complicity. - Unsupportive Management: Management often prioritizes protecting those in power over supporting and protecting employees, leading to a lack of trust and confidence in leadership.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that in lockdown they have good products training in online good give salary on time. And work from home. This is good part about company.

Dislikes

Compensation is decent but growth is slow. The work pressure is vary high. All time, I have to work in 14-16 hours straight in a day as I have to attend clients calls in the evening and sometimes late night. Managers do not value an individuals' unique strengths, but they mostly go unnoticed during my mid year appraisals. Also magement is vary bed do to lockdown 20 people left his job. This curtical time.

Likes

There is a lot of travel for those who like it, but the travel will be in places where you won't even find a cab. The work is demanding and helps develop skills, but they don't train people at all, and have a very destructive approach towards giving feedbacks.

Dislikes

Manager was evil, no training given, culture was horrible where employees used to rat each other out to gain points with and keep in their managers good books. Very hierarchical culture where you aren't allowed to question things and keep mum while following manager's orders. No Job descriptions provided for the role, and they make you do anything and everything. My manager found in convenient to cuss and abuse his reportees and team liberally. Daily threats of firing, shouting, abusing were part of the day-to-day routine.

Likes

Really amazing work-life balance sustained by the company HR team and great opportunities to learn about the industry through remarkable Mentorship provided by the company seniors.

Dislikes

The need for a full-fledged R&D department working parallel to make in India initiative.