Fourkites Customer Success, Service & Operations Department Salaries in India

Likes

- You will have good learning opportunities and responsibility. - startup culture and get it done attitude.

Dislikes

...at you deserve and only interested in their own opportunities and career growth. - No bonus for the yearlong effort I put in and working late nights handling customer escalations and fixing the buggy code caused by poor engineering practices. when asked, they will simply say someone from US decided not to give bonus who have no clue on the efforts you put in to keep their customer satisfied. - not a great product vision. - very poor work culture and engineering practices. - people in upper management favor their own group and promote them.

Likes

Compensation and financial benefits

Dislikes

Work culture (empowers you to take decisions BUT if you fail you are alone and will be victimised), Job security, politics, lack of transparency and clear ownership, being agile and adaptive is 1 thing but here it is fluid due to lack of proper vision/planning and consolidation of all decision making in the hands of 1 person.

Likes

Work life balance is good, but ofc it depends on the team. Salary and other perks are good

Dislikes

Few years back, everything was great, and culture and hikes were good, but nowadays everything flipped and things are getting worst only. Sometimes, you may see racism, people outside state doesn't get good treatment.

Likes

Salary will be paid on time Decent salary Decent benefits Product is good to work for

Dislikes

Toxic managers False information by the HR during the hiring process Poor HR management Poor Work Life balance If manager don't like you, they will kick out

Likes

If you work harder you get do your manager/ peers work

Dislikes

Toxic work environment, Micro Management KD- Kardashian of an HR lectures abt work ethics ask him about y his work ethics went down the drain during his fake NP Oct 2018 PS: he sprays when he speaks stand away from him. They keep irritating you even after u exit the organization they pretend to be recruiters of different organization they keep calling you from hyd/banglr numb to get info abt u just bluff n record the call don't reveal any information just bluff. Exploit employee in name of felixible work hours worst management. To get visibility they interefere in your work and personal life. Only referrals with bucketing skills can survive