Fotografik Enterprises Group Manager salaries in Customer Success, Service & Operations in India

Likes

The working environment is very good atleast for me and if someone wants to learn anything, this is a right place.

Dislikes

Salary was good for a fresher but not good for a experienced artist. And their wasn't any incentive.

Likes

What I really appreciated about working at Fotografik Enterprises was the supportive and collaborative environment, particularly in the roles of "Quality Analysts" and "Trainders". As a Quality Analyst, I found the work engaging, with a clear focus on ensuring top -tier results for clients. The opportunity to also serve as a trainer allowed me to help others grow and refine their skills, which was incredibly rewarding. Additionally, the company maintained a healthy work-life balance, offering reasonable working hours and two weekly days off, which helped maintain productivity and morale across the team.

Dislikes

...vironment where employees didn't always feel supported or valued by the company. Another significant concern was around salary increments and appraisals. The process for salary hikes seemed unclear and inconsistent, with many employees waiting for long periods without proper justification or communication about the delay. The appraisal system also lacked transparency, making it hard to understand what metrics were being used for promotions and recognition. Despite consistent performance, getting a meaningful salary raise or a change in designation often felt like an uphill battle.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow

Likes

Good to work here because of environment and here culture. All teammates are supportive.

Dislikes

...od. Salary and career growth is slow. They are not giving salary hike and bonus. I am taking same salary package from starting.

Likes

It's a great company for newcomers. The working hours are good, and there's a friendly atmosphere with minimal work pressure. Team members also exhibit excellent behavior.

Dislikes

In the company, it's common to see individuals with lower skills in TL positions. HR and managers rarely acknowledge their mistakes. The systems often struggle to handle files, leading to frequent crashes. Even after complaints, there's no noticeable improvement and