First Advantage Senior Customer Care Representative Salaries by 6 Employees (Updated 2025)

3 - 11 years exp.

₹3.8 Lakhs - ₹6.1 Lakhs

Low Confidence

Salary of majority employees

51% more than the average Senior Customer Care Representative Salary in Recruitment Companies for 3 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Representative Salary 3 - 11 years exp. (5 salaries)	₹3.8 L/yr - ₹6.1 L/yr
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Quality Assurance Senior Customer Care Representative Salary 4 years exp. (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.1 L/yr

Last Updated: 24 Feb 2025

Companies similar to First Advantage for Senior Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Representative Salary 2 - 9 years exp. (36 salaries)	₹1.9 L/yr - ₹4.8 L/yr 30% less
NTT Data Senior Customer Care Representative Salary 0 - 3 years exp. (25 salaries)	₹2.1 L/yr - ₹3.5 L/yr 45% less
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TTEC India Senior Customer Care Representative Salary 1 - 5 years exp. (12 salaries)	₹1.7 L/yr - ₹2.7 L/yr 51% less
HCLTech Senior Customer Care Representative Salary 0 - 9 years exp. (12 salaries)	₹2 L/yr - ₹4 L/yr 42% less
Sykes Business Services Of India Senior Customer Care Representative Salary 2 - 7 years exp. (11 salaries)	₹3.2 L/yr - ₹4.5 L/yr 31% less

Senior Customer Care Representative salary at First Advantage ranges between ₹3.8 Lakhs to ₹6.1 Lakhs per year for employees with experience between 3 years to 11 years. Salary estimates are based on 6 latest salaries received from various employees of First Advantage.

Experience wise First Advantage Senior Customer Care Representative salaries

Last Updated: 24 Feb 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr
4 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
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5 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.3 L/yr
6 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
7 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
8 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹6 L/yr
9 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹6.2 L/yr
10 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.4 L/yr
11 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.7 L/yr

View all

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Salary related reviews for First Advantage

Senior Operations Analyst in Mumbai

Full Time

Other Department

1.0

• posted on 30 Aug 2024

1.0

for Salary and Benefits

Likes

Only good thing is WFH

Dislikes

...sional way of talking. The Team Leaders are useless as the A.M. runs the circus. Salary sucks. Workload is a lot. No Work-Life balance at all. Morning to midnight you only have to work by skipping meals only then the set target is achievable! They force you to work on Saturdays and Sundays and ask you to do 'CHARITY' for the company by not getting paid extra for working on the weekend.

Salary - Bad

+6 more

Operations Analyst in Bangalore / Bengaluru

Full Time

Other Department

1.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

The Work environment was friendly, no delay in salary payment. Fixed week offs and national holidays were provided for employees relief of stress. Company benifits were very good.

Salary - Good

+2 more

Dislikes

Employees are very introvert and never open up, manager is not friendly with the employees. Manager is overwhelmed with the authority and responsibility that he is provided, train the manager to save the companies goodwill.

Job security - Bad

+2 more

Operations Analyst in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Feb 2023

2.0

for Salary and Benefits

Likes

On time salaries are the only good thing

Dislikes

Selfish management, they just need a reason to deduct your variable pay, never join the reports team. No scope of growth because of their internal politics. They won't even waive off your target if the company is low on business and force you to consume your paid leaves from the kitty

Salary - Poor

+1 more

Operations Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Feb 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No job security...they have put employees on leave without pay for two months for costing cutting and they lied about the salary while joining..no hike, higher management is very rude and manner less

Salary - Bad

+6 more

Operations Analyst (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

Work from Home indefinitely. Comfortable working hours even though the shift is a US shift. Good work life balance

Job security - Good

+1 more

Dislikes

...s close to higher management have less workload compared to the ones who aren't. Salary paid is quite less compared to the workload. I genuinely doubt the hiring decisions of the Talent Acquistiton team as they hire people who have just have experience documents with a higher salary but have shown no growth in their career. Constantly issued documentation mail and getting into PIP because of their low API score. The organization does not recognize talented individuals.

Salary - Poor

+3 more

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First Advantage Senior Customer Care Representative Salary FAQs

What is the salary of Senior Customer Care Representative at First Advantage ?

The average salary of a Senior Customer Care Representative at First Advantage in India typically ranges from ₹3.8 Lakhs to ₹6.1 Lakhs per year, depending on experience (from 3 years to 11 years).

The top 10% of Senior Customer Care Representative at First Advantage earn more than ₹6.1 Lakhs per year, and the top 1% earn over ₹6.1 Lakhs per year. Senior Customer Care Representative Salaries at First Advantage can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 First Advantage employees in India.

What is the estimated take home salary of a Senior Customer Care Representative at First Advantage in India?

The estimated take-home salary of a Senior Customer Care Representative at First Advantage in India typically ranges from ₹37,810 to ₹39,007 per month. This is based on the average salary range of ₹3.8 Lakhs to ₹6.1 Lakhs per year for employees with experience ranging from 3 years to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of First Advantage. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Senior Customer Care Representative in companies similar to First Advantage in India?

The salary of a Senior Customer Care Representative at companies similar to First Advantage in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹1.9 Lakhs to ₹4.8 Lakhs per year
Sykes Business Services Of India	₹3.2 Lakhs to ₹4.5 Lakhs per year
HCLTech	₹2.0 Lakhs to ₹4.0 Lakhs per year
NTT Data	₹2.1 Lakhs to ₹3.5 Lakhs per year
TTEC India	₹1.7 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Representative at First Advantage in India?

The salary growth for a Senior Customer Care Representative at First Advantage depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Representative can expect the following growth trajectory at First Advantage:

Experience	Average Salary Range
3 years	₹3.8 Lakhs to ₹4.9 Lakhs per year
4 years	₹4.0 Lakhs to ₹5.1 Lakhs per year
5 years	₹4.2 Lakhs to ₹5.3 Lakhs per year
6 years	₹4.4 Lakhs to ₹5.6 Lakhs per year

and so on.

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First Advantage Senior Customer Care Representative Salaries

First Advantage Senior Customer Care Representative salary in India ranges between ₹3.8 Lakhs to ₹6.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 First Advantage latest salaries received from various employees of First Advantage.