Fenesta Building Systems Head Customer Service salaries in Gurgaon / Gurugram

Likes

Not at all good for project sales .Retail people are more benefited than project.Sometime your boss asked to take care for his dog also which retail people do .

Dislikes

Salary , no support for service manager never pick calls from customer.

Likes

Yet to be improved

Dislikes

...s 4 Months will be settled at CTC, during joining it was not mentioned anywhere. As per company- industry practice this all settled & given on Basic Pay. 'Nothing just you will be Trap in Corporate way" No system at ground, rusk factory have more system then Fenesta

Likes

On time salary, only hr policy leaves in this company gives some boost to your morale .

Dislikes

No proper learning and development , Poor management only focus on headquarter employees, Once you joined in this company , forget to get any calls from other good company.

Likes

...wth Pls don't do the job in this firm. Very bad behavior boss and management. Don't appreciate and not giving good salary.

Dislikes

Manager and management behavior bery bad.

Likes

-Product quality -Fenesta Studio

Dislikes

-They deduct health insurance charges from salary. -petrol allowance are fixed which is 7 K for each month . Too difficult to travel entire month into the market. -Autocratic leadership style / Management -They do not provide laptop but pay you 1600 -1800 rs monthly basis but you have to purchase latest laptop with latest micro soft office OS. Old laptop is allowed to use by IT dep. -Hevy target but no operational support from service team for daily execution. -Appraisal / Hike are too time consuming. Do not announce within stipulated time. -Daily punching in office for sales staff. Very difficult to roam into the market for 1st half. -ETA for delivery of the material is on only on paper/documented but customer suffers at actual for execution. - incetives structure compare markt/cometations is toooo less. Etc -No incetives structure for specifiers the way it has be there. Too difficult to make them understand or get specified product for project. Competitors do it . -No crystel clarity on policy to its employees on car buyback policy. Highly hiden policy from HO. Etc ...