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FedEx Express

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4.0

based on 1.2k Reviews

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New Delhi
Customer Success, Service & Operations

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FedEx Express Customer Success, Service & Operations Department Salaries in New Delhi

based on 83 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

1 - 6 years exp. · New Delhi (7 salaries)
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₹2.2 L/yr - ₹3.3 L/yr

Client Servicing Executive

3 - 10 years exp. · New Delhi (6 salaries)
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₹4.3 L/yr - ₹5 L/yr

Customer Care Representative

1 - 6 years exp. · New Delhi (5 salaries)
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₹2.5 L/yr - ₹2.9 L/yr

1 job opening

Operations Executive

3 - 6 years exp. · New Delhi (5 salaries)
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₹2.5 L/yr - ₹3.4 L/yr

Starting your career? Discover FedEx Express fresher salaries in India

Operations Manager

6 - 19 years exp. · New Delhi (4 salaries)
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₹14.5 L/yr - ₹21 L/yr

Operation Support Executive

1 - 4 years exp. · New Delhi (3 salaries)
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₹2.7 L/yr - ₹3.6 L/yr

Clearance Broker

5 - 11 years exp. · New Delhi (3 salaries)
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₹5 L/yr - ₹6.5 L/yr

Team Lead Operations

8 - 18 years exp. · New Delhi (3 salaries)
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₹6.1 L/yr - ₹8.5 L/yr

Logistics Associate

4 - 6 years exp. · New Delhi (3 salaries)
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₹4.1 L/yr - ₹5.2 L/yr

Clearance Administrator

4 - 7 years exp. · New Delhi (3 salaries)
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₹3 L/yr - ₹3.9 L/yr

KYC Executive

0 - 5 years exp. · New Delhi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Strategic Account Manager

5 - 6 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Customer Care Manager

11 - 13 years exp. · New Delhi (AmbitionBox Estimate)
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₹20 L/yr - ₹25 L/yr

Operation Support Agent

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.2 L/yr

2 job openings

Operations Specialist

3 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.7 L/yr

Executive Coordinator

2 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Gateway Manager

25 - 27 years exp. · New Delhi (AmbitionBox Estimate)
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₹28.4 L/yr - ₹36.2 L/yr

Inside Sales Representative

0 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.2 L/yr

Customer Solution Specialist

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹10 L/yr - ₹12.8 L/yr

CCE

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Last Updated: 18 Feb, 2025

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Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for FedEx Express

2.9

Rated by 29 employees for salary & benefits

Operations Manager in New Delhi

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Mar 2021
2.0
 for  Salary and Benefits

Likes

No Job Security, work pathtic because of lots company work on same floor,, management not work on depth ,policy not belong to India ?

read more
  • Skill development - Good
    • +1 more

Dislikes

Training is good based on job activity,carrier groth tough ,salary not upto market standard, as well appraisals, travel limited positions only,, environment not good at all because HR /Security dept,pressure,work life balance is ok..

read more
  • Salary - Poor
    • +4 more

Customer Service Associate in New Delhi

Customer Success, Service & Operations Department

4.0
  •  posted on 20 May 2018
3.0
 for  Salary and Benefits

Likes

...embers can not tolerate at all as well annoyed rules made for employees too bad. Salary on time! Too much office politics! Bad behavior of teammates! Different rules for each employee! Not much career oriented atmosphere! Feel helpless more of the time! Company is good but politics play by senior level staff not good at all!!apprical on time but as per work profile salary is too less

read more

Dislikes

Not happy with work culture

  • Promotions - Poor
    • +2 more

Customer Service Representative in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 29 Feb 2024
4.0
 for  Salary and Benefits

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

read more
  • Salary - Good
    • +2 more

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

read more
  • Skill development - Bad
    • +2 more

Customer Service Representative in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Dec 2021
2.0
 for  Salary and Benefits

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

  • Job security - Good
    • +1 more

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

read more
  • Salary - Poor

Customer Service Executive in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Feb 2023
1.0
 for  Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

read more
  • Salary - Bad
    • +5 more
see more salary related reviews

FedEx Express interview questions by designations

Data Analyst (5)Customer Care Executive (4)Full Stack Developer (3)Customer Service Representative (3)
View all 84 interview experiences

Know more about FedEx Express New Delhi

More about working at FedEx Express

FedEx Express Salary FAQs

How much does FedEx Express pay per year?
The average FedEx Express salary ranges from approximately ₹0.2 Lakh to ₹2 Lakhs per year for a CAR Driver and ₹35.4 Lakhs to ₹83 Lakhs per year for a Marketing Manager. Salary estimates are based on 83 FedEx Express salaries received from various employees of FedEx Express. FedEx Express employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in FedEx Express?
The highest-paying job at FedEx Express is a Marketing Manager with a salary of ₹35.4 Lakhs to ₹83 Lakhs per year. The top 10% of employees earn more than ₹26.76 lakhs per year. The top 1% earn more than a whopping ₹65 lakhs per year.
What is the minimum salary in FedEx Express?
Minimum salary at FedEx Express depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.9 Lakh to ₹3.8 Lakhs per year, and for Operation Support Agent the minimum salary is ₹2 Lakhs to ₹4 Lakhs per year and so on.
What is the salary package for freshers in FedEx Express?
The average salary at FedEx Express for freshers varies from ₹2.2 Lakhs to ₹3.2 Lakhs per year for Customer Service Associate and ₹13 Lakhs to ₹17 Lakhs per year for Market Analyst.
What is the notice period at FedEx Express in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 54% of the FedEx Express employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 61 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FedEx Express , New Delhi is INRunlock blur . Salary estimates are based on 83 FedEx Express latest salaries received from various employees of FedEx Express.

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